This presentation from the 2015 AMCHP conference focuses on the use of QI tools, such as a fishbone diagram, impact matrix and Plan-Do-Study-Act (PDSA) cycles, to identify and address root causes of health system issues. It also demonstrates how QI tools for root cause analysis have been used by state Title V programs in the National MCH Workforce Development Center.
9:40-16:15: An Overview on QI
18:22-37:25: Impact Matrix Tool with state example from Mississippi
47:54-63:03: Implementing Changes & PDSA Cycles