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Quality Improvement

Quality Improvement

Transformation Using Process Flow Diagramming to Understand and Improve MCH Systems

Using Process Flow Diagramming to Understand and Improve MCH Systems

​This presentation from the 2015 AMCHP conference focuses on mapping out processes through flow diagramming in order to better understand and make improvements to Maternal and Child Health Systems. Through valuable, real-life examples from cohort 1 teams coupled with detailed instruction from faculty, this session walks through the "why's" and "how's" of creating a process flow diagram while also relating to the overall goal of moving towards health care reform.

Presentation Content

6:06 – 23:10 – Introduction to Process Flow Diagrams

23:11-50:04 – State diagram examples from Georgia, Hawaii, and Colorado


This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.