Telehealth – the use of technology to provide and coordinate health care at a distance - is an increasingly critical component in the delivery of health services. Using technology to provide healthcare remotely is seen as a major strategy to address the continuous increase in the demand for care. For MCH populations, telehealth has proven to be an effective tool in making the types of specialized care and coordination needed by children with special health care needs (CSHCN) more accessible; and has been used to provide quality care in areas such as behavioral health, neonatal care, disease management and more.
Literature has identified six competencies across studies associated with telehealth. These six competencies are seen as the domains necessary to address when providing telehealth and serve as the underlying structure of this training brief. View each of the competency areas below and corresponding learning opportunities for: 1) Communication skills, 2) Coaching skills, 3) Ability to combine clinical experience with telehealth, 4) Clinical knowledge, 5) Ethical awareness, and 6) Supportive attitude.
Telehealth Competencies: Training Brief
Authors: Keisha Watson, Ph.D., MCH Navigator
Reviewers: Faculty and staff of the National MCH Workforce Development Center