Access trainings by the type of learning that matches your need:

Self Directed: Know what you want to learn?

Looking for some assistance to help you find what you're looking for?
MCHfast Guided Search

Still looking or need assistance? You can always ask for Help.

Semi-Structured: Looking for trainings grouped according to your need?

Self-Reflective. Not sure of your learning needs? Take the online Self-Assessment.

Fast & Focused. Want to learn on the go? Sign up for one of our Micro-learning programs.

Intense & Immersive. Looking for a comprehensive course that covers everything? Access the MCHsmart curriculum - Coming Soon.

Focus Areas. Need specialized resources?

Learning Brief

Learning Brief

Telehealth Competencies

Telehealth Video: Click on the image to access a video that explains the learning briefTelehealth – the use of technology to provide and coordinate health care at a distance - is an increasingly critical component in the delivery of health services. Using technology to provide healthcare remotely is seen as a major strategy to address the continuous increase in the demand for care. For MCH populations, telehealth has proven to be an effective tool in making the types of specialized care and coordination needed by children with special health care needs (CSHCN) more accessible; and has been used to provide quality care in areas such as behavioral health, neonatal care, disease management and more.

Trainings from the MCH Navigator

Literature has identified six competencies across studies associated with telehealth. These six competencies are seen as the domains necessary to address when providing telehealth and serve as the underlying structure of this training brief.  View each of the competency areas below and corresponding learning opportunities for: 1) Communication skills, 2) Coaching skills, 3) Ability to combine clinical experience with telehealth, 4) Clinical knowledge, 5) Ethical awareness, and 6) Supportive attitude.

Meta Resources:

  • Integrating Health Coaching and Technology with Vulnerable Clients. Date Developed: October 13, 2015. Source: National Frontier and Rural Telehealth Education Center. Presenter(s): Scott Walters, PhD; Emily Spence-Almaguer, MSW, PhD. Type: Webinar. Level: Introductory. Length: 42 minutes.
  • Peer Coaching. Year Developed: 2011. Source: Maternal & Child Health Public Health Leadership Institute. Presenter(s): Claudia Fernandez, PhD. Type: Narrated Slide Presentation. Level: Introductory. Length: 15 minutes.
  • Mentoring and Coaching. Year Developed: 2011. Source: South Central Public Health Partnership. Presenter(s): Louis Rowitz, PhD. Type: Narrated Slide Presentation Podcast. Level: Intermediate. Length: 120 minutes.

Telehealth Competencies: Training Brief
May 2018, Updated August 2020
Authors: Keisha Watson, Ph.D., MCH Navigator
Reviewers: Faculty and staff of the National MCH Workforce Development Center

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.