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Displaying records 1 through 10 of 18 found.

Managing Conflict at Work: Effective Strategies for Successful Resolution. Year Developed: 2018. Source: HRDQ-U. Presenter(s): Jennifer Nickisher. Type: Webinar Archive. Level: Intermediate Introductory. Length: 50 minutes.

Annotation: This webinar, led by Jennifer Nickisher, we’ll explore the three most typical types of conflict and the five strategies for managing it. Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.

Learning Objectives: • Five different strategies for managing conflict • How and when to utilize an Integrating strategy • The best uses for alternative strategies • How to create a conflict management development plan

Introducing the Competencies for Performance Improvement Professionals in Public Health. Year Developed: 2018. Source: Public Health Foundation. Presenter(s): Kathleen Amos, MLIS; Ron Bialek, MPP. Type: Webinar Archive. Level: Introductory. Length: 58 minutes.

Annotation: Does your work involve activities in the areas of quality improvement, performance management, workforce development, accreditation, or community health assessment and improvement planning? Are you actively engaged in supporting your organization’s performance improvement (PI) efforts? This archived webinar introduces the Competencies for Performance Improvement Professionals in Public Health (PI Competencies), a set of skills desirable for PI professionals working in public health. Released in June 2018, the PI Competencies build on the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers to offer additional guidance in PI for public health professionals with responsibilities related to developing or implementing plans and activities in the areas of quality improvement, performance management, workforce development, accreditation readiness, or community health assessment and improvement planning. This archived webinar offers an opportunity to learn more about the PI Competencies, how these competencies were developed, and how they support workforce development efforts. A video, presentation slides, and the PI Competencies are available.

AMCHP 2016 Title V Workforce Assessment Results. Year Developed: 2017. Source: Association of Maternal and Child Health Programs. Presenter(s): Lynne Nilson. Type: Webinar Archive. Level: Intermediate. Length: 15 minutes.

Annotation: This recorded webinar session discusses the results of the summer 2016, AMCHP-led assessment of the Title V workforce that assessed the scope, staff, and training needs of state Title V programs. The recorded webinar was developed to provide background to a interactive session to discuss the results shared during the recording, identify gaps in the assessment, share best practices and resources, and provide recommendations for future assessments.

Learning Objectives:

Lessons Learned from Measuring Return on Investment in Public Health Quality Improvement Initiatives. Year Developed: 2016. Source: Center for Public Health Quality. Presenter(s): n.a.. Type: n.a.. Level: Intermediate. Length: n.a..

Annotation: This article describes the approach and ongoing learning from applying return on investment (ROI) and economic impact (EI) analyses to public health QI projects and analyze the results in order to illustrate ROI potential in public health.

Using Process Flow Diagramming To Understand and Improve MCH Systems and Position Title V for Health Care Reform. Year Developed: 2015. Source: Association of Maternal and Child Health Programs. Presenter(s): Amanda Cornett, MPH; Kori Flower, MS, MD, MPH; Kristen Hassmiller Lich, MHA, PhD; Sue Ewy, MS. Type: Video. Level: Intermediate. Length: 98 minutes.

Annotation: This interactive, hands‐on workshop provides background on process flow diagramming, features a presentation by a state from the National MCH Workforce Development Center cohort, and gives participants an opportunity to practice process flow diagramming using a simulated MCH process. Participants leave with a plan to apply this tool to MCH processes in their state/territory. To lead in health care reform, Title V agencies need enhanced training and tools for understanding complex processes. The National MCH Workforce Development Center (WDC) at UNC Chapel Hill has partnered with MCHB and AMCHP to offer intensive training to state and territorial Title V leaders. In the first WDC cohort, process flow diagramming has been a powerful tool for identifying areas for reducing redundancy and eliminating gaps in services.

System Change Yin and Yang, How To Promote Quality Improvement and Adaptability While Maintaining Fidelity Across Communities and Partnerships. Year Developed: 2015. Source: Association of Maternal and Child Health Programs. Presenter(s): Adrienne Gilbert, MPH; Angela Paxton; Mary Jo Paladino, MSA; Nancy Swigonski, MD, MPH. Type: Video. Level: Intermediate. Length: 52 minutes.

Annotation: This workshop highlights both the tension and successes (yin & yang) of: 1) collaborations and partnerships among health care professionals, families of CYSHCN, and community partners, including schools, not‐for‐profits, and insurers; 2) use of measures and data to ensure consistently positive outcomes 3) use of a family‐driven systems change approach rather than a program based approach in North Carolina to address community improvements for families of CYSHCN and 4) allowing flexibility needed for implementation efforts across widely varying communities and health care settings while maintaining fidelity to the program. North Carolina’s Innovative Approaches (IA) initiative and Indiana’s Child Health Improvement Partnership (CHIP IN for Quality) share how they each created positive change in statewide systems that provide services to CYSHCN.

From Data to Desk: Translating Needs Assessments into Targeted Employee Training. Year Developed: 2013. Source: Northwest Center for Public Health Practice. Presenter(s): Luann D’Ambrosio, MEd, Tina Abbott, MSW, Cindy Gleason, BS. Type: Webinar. Level: Intermediate Advanced. Length: 60 minutes.

Annotation: This webinar for local, state, and tribal public health leaders and managers shares tips for assessing staff training needs and implementing training plans.

Learning Objectives: • Describe the benefits of completing a training needs assessment Identify different ways to collect data for use in workforce development • Describe how a targeted training needs assessment can benefit program planning • Recognize the potential for a workforce development plan, beyond meeting accreditation requirements

Special Instructions: NWCPHP trainings are accessed through PH LearnLink. See https://www.nwcphp.org/training/tools-resources/ph-learnlink

Every Child Deserves a Medical Home/Family-Centered Care [YouTube Channel]. Year Developed: 2012. Source: American Academy of Pediatrics. Presenter(s): n.a.. Type: Video. Level: Introductory. Length: 20 minutes.

Annotation: AAP Medical Home’s channel houses a compilation of videos developed by the National Center for Medical Home Implementation. “Every Child Deserves a Medical Home” includes several short feature narratives presented by pediatricians, other healthcare providers, and families who – in their own words – describe what “medical home” means to them. These videos discuss the key constructs in evaluating a medical home, including team-based care, coordination, and quality improvement.

Special Instructions: Look for the videos showing a poster in the background with the slogan "Every Child Deserves a Medical Home" (20 videos, ranging in length from .37 minutes to 3.31 minutes each).

A General Overview of Public Health Accreditation. Year Developed: 2011. Source: Public Health Accreditation Board. Presenter(s): n.a.. Type: Online Course. Level: Introductory. Length: 45 minutes.

Annotation: This module provides an overview of the entire public health department accreditation process. Despite the important role public health departments play in our communities, there has not been a national system for ensuring their accountability and quality—until now. Other community services and organizations, such as schools, daycare centers, police departments, and hospitals, have seen the value of accreditation. Now, there is an opportunity for public health departments to have their performance measured, demonstrate accountability within their communities, and show a measurable return on investment in public health and prevention.

Learning Objectives: • Describe the mission and purpose of PHAB. • Describe why accreditation is important. • List the benefits of accreditation. • Identify basic concepts of the accreditation process. • State the number of domains in the PHAB standards and measures.

Continuing Education: 0.75 AMA PRA Category 1 Credit(s), 0.75 ANCC contact hours, 0.75 hours of participation, 1.00 hour of Public Health Continuing Education (CPHCE) credit

Adaptive Leadership Videos. Year Developed: 2010. Source: National MCH Workforce Development Center. Presenter(s): Ronald Heifetz. Type: Video. Level: Introductory Intermediate. Length: 70 minutes.

Annotation: These two videos highlight how adaptive leadership is an essential concept for MCH leaders to understand. The speakers also recommend the use of strengths-based leadership approaches including Collaborative Leadership, Servant Leadership, and Appreciative Inquiry. The landing page for this resource includes links to the videos, ACUMEN training resources, and change tools.

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.