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Annotation: The COVID-19 pandemic has led to a second pandemic of stress, anxiety and fear. As public health workers, your work has a unique level of stress during this time. We are best able to maintain our mental health through these difficult times if we stay aware of the effects of stress, take steps to stay mentally healthy, and maintain connections with others. This webinar offers information on awareness, self-care and connection with others so public health workers can develop a plan for maintaining their mental health. Presenters discuss common issues such as coping with fear, anxiety and loss; changing work demands; navigating family relationships; and coping with an uncertain future as the pandemic continues. The course contains two modules: a content module and a resources and evaluation module. After accessing both modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

Learning Objectives: • Explain the impact of stress and anxiety during traumatic events. • Discuss the importance of staying socially connected during social distancing. • Identify two coping mechanisms for navigating an uncertain future during a pandemic.

Annotation: More retreat than webinar, this is an opportunity to unite as an MCH community. Join this archived webinar us as we quiet our minds, identify and align our priorities and values, and see the present circumstances with increased clarity and new insights about how to move forward.

Learning Objectives: • Recognize sources of stress • Identify ways to address stress • Clarify values • Identify priorities • Determine an action plan • Share renewal strategies

Annotation: Mediation is at the core of dispute resolution. By educating and helping people to resolve conflict, their quality of life is enhanced and as well as that of their family, friends, neighbors and co-workers. The Mediation Center of the Pacific, Inc. provides Hawai’i residents with peaceful approaches to working through conflict through programs and processes that meet the unique needs of Hawai’i’s culturally diverse population.

Learning Objectives: • Discuss the techniques for good negotiation and dispute resolution. • Examine how to practice processes needed to advance negotiation to peaceful resolution. • Share case studies of how people have negotiated and resolve conflict creatively.

Continuing Education: 1.5 CHES, 1.5 CPEU for RDs, pending approval for CNEs for RNs

Annotation: This tribal systems of care learning community webinar focuses on management and supervision. It explores the differences between leadership, management and supervision; provides tips on effective communication with employees; demonstrates how to use behavioral competencies as building blocks in supervision; and defines the keys to successful management.

Annotation: While every organization has managers in place, fewer enable those leaders to truly coach their employees and ultimately drive engagement. This course explains how to turn managers into coaches for your employees, drawing key insights from real-world organizations. It includes a video from Daniel Hunter, Deputy Chief Financial Officer at NASA, and Roger Campbell, a Certified Executive Coach and Strategic Advisor, on their experiences with the manager-coach model. The course comprises an overview, 3 lessons, 2 quizzes, and a post-course survey.

Learning Objectives: • The methods and processes Google and NASA used to discover the need for managers as coaches. • The practices they use to support and measure the impact of managers and coaches. • The close connection between coaching and employee engagement and performance.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Annotation: This course is intended for anyone who wants to become more effective in giving critical feedback. In three lessons, we’ll define the three types of feedback and describe the best environment in which to offer feedback. Then, we will outline how to create that environment and execute effective feedback conversations. This course comprises 3 video lessons, a final assessment, and a course evaluation.

Learning Objectives: • Identify the three types of feedback. • Select the necessary elements of an effective feedback environment.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Annotation: Government gobbledygook! That’s what most citizens say when they see government policies and legislation. Speaking of legislation, the Plain Language Act actually mandates that government agencies write more clearly. So how do you do that well? The course comprises an overview and 8 lessons.

Learning Objectives: • Provide an update on plain language principles and the law that is compelling agencies to write more clearly. • Offer some specific techniques you can apply to improve your language. • Share a few resources and action items you can take to write better right away.

Annotation: There are many aspects to coaching. You may think know what it is but do you really? First, it’s important to define what a coach is, when to actually apply coaching, how you can be a better coach, and how you can enhance accountability as a coach. The course comprises an overview and introduction, 4 lessons, and a post-course survey.

Learning Objectives: • Discuss the basics of coaching, what it is and isn’t. • Distinguish between coaching and mentoring, coaching and managing, coaching and consulting, and coaching and training. • Articulate the essential components of all coaching interventions- the “4 A’s.”

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Annotation: You can never ask a dumb question, right? While that saying might stand true, you can always ask a better question after a little preparation. Carol Goldsmith, a renowned career coach, makes certain the daily questions you ask will have outcomes that define goals, clarify thinking, and deepen understanding on your topics of discussion. The course comprises an overview and introduction; lessons on what makes a good coaching question and high-quality coaching questions.

Learning Objectives: • Describe the power of questions, why they are an essential tool in coaching and what constitutes a “high quality coaching session”. • List and describe the types of high quality coaching questions – closed and judgmental vs. curious and open-ended, and wordy vs. elegant. • Discover ten ways to improve your questions and conduct better coaching sessions.

Annotation: Have you ever wondered how well you actually listen? Improve how you receive important information, and put your past knowledge to the test as author and discovery coach, Carol Goldsmith, breaks down the levels of active listening and shares tips on how to retain exactly what your client wants you to hear. The course comprises an overview and introduction; lessons on how we listen, the levels of listening, intentional listening, and hearing aids; and a post-course survey.

Learning Objectives: • Why listening is vital to successful coaching. • The common barriers to effective listening. • How to listen intently and intelligently. • How to use Carol’s “Hearing Aids” for better listening .

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.