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Displaying records 1 through 10 of 25 found.

Mediation Skills: Peaceful Resolution and Soothing Communication Tips. Year Developed: 2018. Source: n.a.. Presenter(s): Tracey Wiltgen, Esq.. Type: n.a.. Level: Intermediate Advanced. Length: 90 minutes.

Annotation: Mediation is at the core of dispute resolution. By educating and helping people to resolve conflict, their quality of life is enhanced and as well as that of their family, friends, neighbors and co-workers. The Mediation Center of the Pacific, Inc. provides Hawai’i residents with peaceful approaches to working through conflict through programs and processes that meet the unique needs of Hawai’i’s culturally diverse population.

Learning Objectives: • Discuss the techniques for good negotiation and dispute resolution. • Examine how to practice processes needed to advance negotiation to peaceful resolution. • Share case studies of how people have negotiated and resolve conflict creatively.

Continuing Education: 1.5 CHES, 1.5 CPEU for RDs, pending approval for CNEs for RNs

Working With Millennials. Year Developed: 2017. Source: Troy University. Presenter(s): Sharleen Smith. Type: Video Slide Module. Level: Introductory. Length: 51 slides.. AMCHP meetings and presentations page

Annotation: This set of PowerPoint slides in pdf format defines and describes characteristics of Generation Y or Millennials, and what they want. It gives tips to working with Millennials and a set of links to references.

Tribal SOC: Perils of Management and Supervision. Year Developed: 2017. Source: National Indian Child Welfare Association and Substance Abuse and Mental Health Services Administration. Presenter(s): Dan Aune. Type: Webinar. Level: Introductory. Length: 56 minutes.

Annotation: This tribal systems of care learning community webinar focuses on management and supervision. It explores the differences between leadership, management and supervision; provides tips on effective communication with employees; demonstrates how to use behavioral competencies as building blocks in supervision; and defines the keys to successful management.

AMCHP 2016 Title V Workforce Assessment Results. Year Developed: 2017. Source: Association of Maternal and Child Health Programs. Presenter(s): Lynne Nilson. Type: Webinar Archive. Level: Intermediate. Length: 15 minutes.

Annotation: This recorded webinar session discusses the results of the summer 2016, AMCHP-led assessment of the Title V workforce that assessed the scope, staff, and training needs of state Title V programs. The recorded webinar was developed to provide background to a interactive session to discuss the results shared during the recording, identify gaps in the assessment, share best practices and resources, and provide recommendations for future assessments.

Learning Objectives:

The Impact of Coaching on Engagement: Transform Managers into Coaches. Year Developed: 2016. Source: GovLoop. Presenter(s): n.a.. Type: Video Lecture. Level: Introductory. Length: 37 minutes.

Annotation: While every organization has managers in place, fewer enable those leaders to truly coach their employees and ultimately drive engagement. This course explains how to turn managers into coaches for your employees, drawing key insights from real-world organizations. It includes a video from Daniel Hunter, Deputy Chief Financial Officer at NASA, and Roger Campbell, a Certified Executive Coach and Strategic Advisor, on their experiences with the manager-coach model. The course comprises an overview, 3 lessons, 2 quizzes, and a post-course survey.

Learning Objectives: • The methods and processes Google and NASA used to discover the need for managers as coaches. • The practices they use to support and measure the impact of managers and coaches. • The close connection between coaching and employee engagement and performance.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Plain Language: Tips for Improving Your Content. Year Developed: 2016. Source: GovLoop. Presenter(s): n.a.. Type: Video Lecture. Level: Introductory. Length: 45 minutes.

Annotation: Government gobbledygook! That’s what most citizens say when they see government policies and legislation. Speaking of legislation, the Plain Language Act actually mandates that government agencies write more clearly. So how do you do that well? The course comprises an overview and introduction, 8 lessons, and a post-course survey.

Learning Objectives: • Provide an update on plain language principles and the law that is compelling agencies to write more clearly. • Offer some specific techniques you can apply to improve your language. • Share a few resources and action items you can take to write better right away.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

How to Give Effective Feedback: Create Better Critical Conversations. Year Developed: 2016. Source: GovLoop. Presenter(s): Carolyn Mooney. Type: Video Lecture. Level: Introductory. Length: 10 minutes.

Annotation: This course is intended for anyone who wants to become more effective in giving critical feedback. In three lessons, we’ll define the three types of feedback and describe the best environment in which to offer feedback. Then, we will outline how to create that environment and execute effective feedback conversations. This course comprises 3 video lessons, a final assessment, and a course evaluation.

Learning Objectives: • Identify the three types of feedback. • Select the necessary elements of an effective feedback environment.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Coaching as a Culture. Year Developed: 2016. Source: GovLoop. Presenter(s): n.a.. Type: Video Lecture. Level: Introductory. Length: 37 minutes.

Annotation: Many organizations focus on training their leaders in the tactical skills of coaching and mentoring. However, the culture that surrounds and fosters your staff is equally as important to engraining coaching in your organization. This course examines how to build coaching into your agency’s culture. The course comprises an overview, 5 lessons, a quiz, and a post-course survey.

Learning Objectives:

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Understanding Coaching: Learn What It Is and What It Isn't . Year Developed: 2015. Source: GovLoop. Presenter(s): Carol Goldsmith. Type: Video Lecture. Level: Introductory. Length: 30 minutes.

Annotation: There are many aspects to coaching. You may think know what it is but do you really? First, it’s important to define what a coach is, when to actually apply coaching, how you can be a better coach, and how you can enhance accountability as a coach. The course comprises an overview and introduction, 4 lessons, and a post-course survey.

Learning Objectives: • Discuss the basics of coaching, what it is and isn’t. • Distinguish between coaching and mentoring, coaching and managing, coaching and consulting, and coaching and training. • Articulate the essential components of all coaching interventions- the “4 A’s.”

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

The Power of Questions. Year Developed: 2015. Source: GovLoop. Presenter(s): Carol Goldsmith. Type: Video Lecture. Level: Introductory. Length: 15 minutes.

Annotation: You can never ask a dumb question, right? While that saying might stand true, you can always ask a better question after a little preparation. Carol Goldsmith, a renowned career coach, makes certain the daily questions you ask will have outcomes that define goals, clarify thinking, and deepen understanding on your topics of discussion. The course comprises an overview and introduction; lessons on what makes a good coaching question and high-quality coaching questions; and a post-course survey.

Learning Objectives: • Describe the power of questions, why they are an essential tool in coaching and what constitutes a “high quality coaching session”. • List and describe the types of high quality coaching questions – closed and judgmental vs. curious and open-ended, and wordy vs. elegant. • Discover ten ways to improve your questions and conduct better coaching sessions.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.