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Annotation: The Quality Improvement Quick Guide (QI Quick Guide), with a contribution from the National Library of Medicine, was updated in 2017 with the latest QI resources and tools. The improved QI Quick Guide will help you determine which resources to use when pursuing improvement projects within your organization. It consists of a Plan-Do-Check-Act tutorial and suggested resources based on your familiarity with QI. Visit the Quality Improvement Quick Guide today to get started.

Learning Objectives: •Assess your familiarity with QI •Identify your QI needs •Discover QI resources tailored to your knowledge and experience level •Find QI resources geared towards improving public health practice

Special Instructions: Getting Started Tips •It will take approximately 20-30 minutes to complete the PDCA Tutorial and 15 minutes to review the Quick Quiz and tailored resources •You may begin at any page to access QI resources geared toward improving public health practice •You can find additional related resources from PHF and dozens of other organizations and agencies in the Public Health Improvement Resource Center

Continuing Education: TRAIN Certificate of Attendance

Annotation: This archived webinar focuses on determining essential core competencies for job positions within public health organizations. Key to a public health organization’s ability to successfully meet the health needs of its community is having staff whose competencies are well matched to the types of activities they perform in their positions. Job descriptions that detail the competencies, including both skills and knowledge, required for a position are good practice for all organizations seeking to build a competent workforce through successful recruitment, hiring, and professional development, and a required element for health departments seeking accreditation through the Public Health Accreditation Board. The Core Competencies for Public Health Professionals (Core Competencies) developed by the Council on Linkages Between Academia and Public Health Practice describe foundational skills desirable for professionals engaging in the practice, education, and research of public health. For any job position, the critical competencies within the Core Competencies will vary depending on the responsibilities and activities of individuals in that position. When developing a job description, it is important to determine which competencies are most essential for that position. During this webinar, a simplified form of the Core Competencies and a process for prioritizing competencies for job descriptions or other workforce development activities was introduced. Through this process, health departments and other public health organizations can engage individuals who are doing the day-to-day work within the organization in identifying the competencies that they feel are most important to being successful in their positions. In addition, Denver Public Health shared how they have used this process to identify essential Core Competencies for positions within their organization and built upon this work to strengthen important skills within their workforce. Discussion among the presenters and participants that occurred during the live version of the webinar is captured in the archive.

Special Instructions: Registration required before accessing this course.

Annotation: This skills‐building session provides state Title V directors and staff with practical information on how to operationalize the transformation of the Title V MCH Services Block Grant, with a focus on the changes impacting the submission of the fiscal year (FY) 2016 application, including the five‐year needs assessment, and FY 2014 annual report. The session focuses on the following areas: 1) new information system for the Title V Information System (TVIS); 2) new guidance for the MCH Block Grant Application Narrative; 3) new guidance for the MCH Block Grant National Performance Measures; and 4) new guidance for other parts of the MCH Block Grant application and annual report.

Annotation: In this one-hour webinar, which is part of the Hot Topics series, Betty Bekemeier, PhD, MPH, FAAN, reviews the importance of collecting standardized data and demonstrates how the information is being used to make the case for public health services. The intended audience is local, state, and tribal public health professionals; Program staff and managers working in environmental health and communicable disease prevention. A recording, slides, and a slides handout are available.

Learning Objectives: • Describe ways in which local health department administrative data can be used to demonstrate the value of public health services. • Describe the need for and value of standardized public health services data for public health performance, advocacy, and building evidence. • Describe opportunities for filling critical gaps in local public health services data.

Special Instructions: NWCPHP trainings are accessed through PH LearnLink.

Annotation: This course focuses on how public health professionals can better promote the use of their own work in policy discussions. Participants will explore how evidence is used in policy-making, and how sometimes policy decisions are made despite contrary evidence. The use of evidence may vary, depending upon the political process, so participants will consider several theoretical models of the policy process and what they imply about the use of evidence. This training also addresses how to improve evidence use and the role of knowledge brokers as well as how to frame messages for different audiences.

Learning Objectives: • Describe how evidence is used in policy making. • Identify how the use of evidence in policy making can be improved. • Discover ways in which you can better promote the use of your work in the policy discussions.

Special Instructions: To access this course, you first need to create an account

Annotation: This Webcast discusses perinatal performance measures including identifying and choosing measures, data collection sources, and real-time data feedback systems. It concludes participant questions about how California’s collaboratives have applied these principles to their projects.

Special Instructions: Scroll down the page and click on the webinar to listen to it.

Annotation: In this short course, Marty Galutia describes quality improvement concepts and how to apply them to improve processes and systems. The presentation reviews the reasons why quality improvement is sought, the process considered broadly, and provides information specific to the Kano Model of Quality. The roles of customers and consumers in QI also are considered. Interactive exercises are built into the presentation throughout.

Special Instructions: Registration to TRAIN is required. After logging in, the course can be accessed by entering the course id (1025091) into the “Search By Course ID” box on the right side of the landing page. On the next page, click on the "Registration" tab and then click on "Launch."

Annotation: This session discusses the issues to consider when making decisions about data collection. It surveys the most common data collection methods used in the evaluation of MCH programs.

Learning Objectives: • Identify issues to consider when collecting data for program evaluation. • Describe the strengths and limitations of quantitative and qualitative methods used in program evaluation. • Discuss decision-making issues regarding the selection or design of instruments to measure outcomes. • Apply knowledge to outline a data collection plan for the Child Wellness Program.

Special Instructions: To access this course, you first need to create an account

Continuing Education: 2.00 Participation/CE. Tulane Professional and Continuing Education (PaCE) awards 2.00 hour(s) of credit for completing Introduction to Program Monitoring and Evaluation in Maternal and Child Health: Session Five - Data Collection

Annotation: This online training provides an overview of sampling mathematics (average, range, variance, standard deviation, etc.), histograms, normal population distribution, and the 68-95-99.7 rule.

Learning Objectives: • Identify the core functions of biostatistics and roles of biostatisticians as they relate to public health practice. • Describe basic uses of biostatistics within public health. • Gain an understanding of key terms used in biostatistics. • Identify principles of normal population distribution in authentic situations.

Special Instructions: To access this course, you first need to create an account

Continuing Education: 0.1 CEU; 1 CPH recertification credit

Annotation: This presentation explains the key concepts related to evaluating organizational effectiveness in the public health domain. Examples are provided throughout the presentation to illustrate the issues from a public health perspective. In addition, guidelines are presented for executing an effective organizational evaluation process.

Learning Objectives: • Describe why it is important to evaluate organizational effectiveness within public health agencies. • Discuss who should evaluate performance of the public health worker and the use of a 360 degree appraisal and feedback process. • Distinguish between objective and subjective measures in establishing organizational effectiveness, including how to ensure a standardized evaluation process. • Discuss the various levels of analysis to be considered in the evaluation process and how it impacts organizational decisions. • Review guidelines for executing an effective organizational evaluation process.

Special Instructions: Registration is required.

Continuing Education: 2.00 Participation/CE. Tulane Professional and Continuing Education (PaCE) awards 2.00 hour(s) of credit for completing Evaluating Organizational Effectiveness