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Annotation: This webinar discusses how to identify risk factors for staff burnout, signs of burnout, and ways to prevent and manage challenges staff can experience when helping others. This webinar is part of the Tribal SOC Learning Community.

Learning Objectives: • Learn the core features of burnout. • Discuss the accompanying factors associated with burnout including: compassion fatigue, secondary trauma stress, depression and post-traumatic stress disorder. • Explore challenges encountered by tribal Systems of Care related to burnout and how those challenges are addressed.

Annotation: This webinar, led by Jennifer Nickisher, we’ll explore the three most typical types of conflict and the five strategies for managing it. Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.

Learning Objectives: • Five different strategies for managing conflict • How and when to utilize an Integrating strategy • The best uses for alternative strategies • How to create a conflict management development plan

Annotation: Does your work involve activities in the areas of quality improvement, performance management, workforce development, accreditation, or community health assessment and improvement planning? Are you actively engaged in supporting your organization’s performance improvement (PI) efforts? This archived webinar introduces the Competencies for Performance Improvement Professionals in Public Health (PI Competencies), a set of skills desirable for PI professionals working in public health. Released in June 2018, the PI Competencies build on the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers to offer additional guidance in PI for public health professionals with responsibilities related to developing or implementing plans and activities in the areas of quality improvement, performance management, workforce development, accreditation readiness, or community health assessment and improvement planning. This archived webinar offers an opportunity to learn more about the PI Competencies, how these competencies were developed, and how they support workforce development efforts. A video, presentation slides, and the PI Competencies are available.

Annotation: Legislators and staff are often faced with the challenge of making decisions, or helping to make decisions, that satisfies diverse constituencies with competing interests. In this webinar, participants learned about both the art and science behind finding consensus to address challenging public policy issues by exploring effective methods and proven techniques that produce agreement to policy challenges. Participants received with new tools and skills for creating consensus among diverse interest groups.

Annotation: ASPPH hosts a series of online study sessions in January to help Certified in Public Health (CPH) candidates prepare for the CPH exam. Each study session is led by expert faculty from ASPPH member schools and programs and focuses on one of the core areas of public health: behavioral and social sciences, biostatistics, cross-cutting areas, environmental health, epidemiology, and health policy and management. Each session is two to three hours long and include lectures and interactive segments.

Annotation: Success of an organization/department depends on the employees who work there. The morale among staff must be high to have high performing staff. Sometimes when organizational changes occur, the morale can go down. For this webinar, Kris Risley, Clinical Assistant Professor at the University of Illinois at Chicago provided tips and tricks to keep staff morale high by using appreciative inquiry and positive questions to bring out the best of the organization/department/team. Dr. Risley also discussed the importance of emotional intelligence and the impact you have on your organization/department.

Annotation: This webinar describes the proposal writing process, through answering frequently encountered questions, and providing examples of the various sections of a proposal. It is most applicable to research or program project proposals. Specifically, the webinar reviews proposal planning, contents, and packaging; it also addresses the steps to take after submission. The webinar is offered both in recorded form, as a self-paced elearning course, and live on certain dates; it is also available in Spanish.

Learning Objectives: • How the proposal fits into the overall grant-seeking process. • What to include in a standard proposal to a foundation. • Tips for making each section of your proposal stronger. • What funders expect to see in your proposal and attachments. • Tips for communicating with funders during the grant process. • Additional resources on proposal writing, including sample proposals.

Special Instructions: To access presentation, scroll down to "Online Classes" click on "Introduction to Proposal Writing Webinar". The next page will have a link "Watch the Webinar" at the bottom of the page.

Annotation: President Reagan once said, “Peace is not the absence of conflict; it is the ability to handle conflict by peaceful means.” And that’s not just true on the geopolitical level, but in every office place in America. The truth is that conflict is inevitable, but there are some steps you can take to prevent and manage it. The presentation is based on the book, “Have a Nice Conflict: How to Find Success and Satisfaction in the Most Unlikely Places” by Tim Scudder, CPA, Michael Patterson, Ed.D., and Kent Mitchell. The course comprises an overview, 1 lesson, and a post-course survey.

Learning Objectives: • Learn five ways that you can mitigate and manage conflict in your office. • Understand how you and others approach conflict when it arises. • Commit to an action that you can take to address conflict in your context.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Annotation: Good management skills are important in any profession and maternal and child health is certainly no exception. In fact, in a recent survey almost 50 percent of state Maternal and Child Health and Children with Special Health Care Needs program directors identified management skill development as a top three training need for their staff members. The current climate of budget reductions and staffing changes highlights the need for strong management skills that can keep MCH programs running efficiently and motivate workers to perform at their highest levels.

Special Instructions: To access the course bundle, click on the link and scroll down to the “Management” section on the landing page. Click the “Here” buttons for more information or to enroll in the courses. Registration to the South Central Public Health Partnership is required. For new users it will take one weekday to receive an access email. If you are registered in TRAIN, login using that username and password. Click on “Certificate Programs,” click on “View all Available Certificates,” and select “Maternal and Child Health Course Bundle: Management.”

Annotation: In this session, Francoise Grossman describes three types of evaluation used in the implementation of MCH programs, details the difference between monitoring and evaluation, and shares the standards and guiding principles individuals should follow when conducting evaluation. The second part of the tutorial discusses the role of stakeholders and other key issues. Using a mock scenario of a childhood obesity reduction program and companion worksheets, Ms. Grossman encourages viewers to apply knowledge gained through the tutorial. NOTE: This session is part one of a six-course series. Prior to the start of the tutorial, participants are encouraged to complete a pre-test to assess baseline knowledge of the topic of program evaluation. A quiz is available for participants at the conclusion of the tutorial, which must be completed in order to receive a certificate.

Learning Objectives: • Describe the three types of evaluation used in the implementation of a MCH prevention program. • Explain the rationale to involve stakeholders in MCH program evaluation. • Describe the key issues to consider when involving stakeholders. • Apply your knowledge to identify stakeholders for the Child Wellness Program and develop a stakeholders matrix.

Continuing Education: 1 CEU for Nursing or Social Work is available for those individuals who complete the quiz at the end of the module with a score of 70% or higher. Additional information and instructions are available in the Course Information tab of the module.