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Annotation: Researchers believe there are seven key characteristics of a resilient individual in addressing burnout. Some of these characteristics are intrinsic abilities but all of them can be developed with the right kind of support and guidance. This training spotlight, guided by this model, aims to provide trainings that facilitate the translation of science to practice around the complex nature of personal resilience.

Learning Objectives: Strengthen your knowledge base around the seven characteristics of an individual: • Emotional control • Positive self regard • Sense of purpose • Solution focus orientation • Sense of well-being and balance • Support networks •Reflection and perspective

Annotation: This article describes the approach and ongoing learning from applying return on investment (ROI) and economic impact (EI) analyses to public health QI projects and analyze the results in order to illustrate ROI potential in public health.

Annotation: This interactive skill building session introduces quality improvement tools (e.g. Fishbone, 5 Whys) that can assist states in conducting root cause analysis related to health reform within their state. The session offers state‐specific examples and provide participants an opportunity to apply the tools. The Affordable Care Act offers opportunities to improve public health and health care delivery systems, and ultimately health outcomes for MCH populations. Title V programs are in a position to help lead efforts to implement health system reforms that result in improvement. Success in leading change will require new skills and strategies aimed at collaborating with multidisciplinary partners to address the underlying system issues that negatively impact health.

Annotation: In this one-hour webinar, which is part of the Hot Topics series, public health leaders from Washington State discuss how to authentically incorporate a quality management culture into big and small organizations. Slides, a slide handout, and other resources are included.

Learning Objectives: • Identify three agency infrastructure changes needed to institutionalize quality management. • Understand the initial steps for encouraging program staff to embrace quality management practices. • Identify three benefits experienced by two local public health departments that implemented quality management programs.

Annotation: This introductory video explains the basics of performance measurement; the importance of performance measurement; when to use performance measures; and how to develop good performance measures.

Learning Objectives: • Define performance measurement. • Learn why performance measurement is important. • Understand when to use performance measures. • Discuss steps to developing good performance measures.

Annotation: This module gives health department leaders, Accreditation Coordinators, and accreditation team members a beginning base of knowledge about what is involved in leading their health department through the accreditation process. While targeting Accreditation Coordinators, it gives anyone an idea of what a health department must do to prepare and begin the PHAB accreditation process.

Learning Objectives: • List the different types of information that will be required to include in the PHAB application. • Describe the accreditation process and the responsibilities of the accreditation coordinator in each of the steps. • State the three pre-requisites and the corresponding PHAB standard.

Continuing Education: 1.00 AMA PRA Category 1 Credit(s), 0.75 ANCC contact hours, 1.00 hour of participation, 1.00 hour of Public Health Continuing Education (CPHCE) credit; expires 9/29/2017.

Annotation: This online course details knowledge of the seven distinct steps and timeline of the PHAB accreditation process that begin with preparatory work, leading to an accreditation decision, then ending with reaccreditation.

Learning Objectives: • List the steps of the accreditation process • Describe the three prerequisites required at the time of application • Define the purpose of the Readiness Checklists and the Statement of Intent

Continuing Education: 0.75 AMA PRA Category 1 Credit(s), 1.00 ANCC contact hours, 0.75 hours of participation, 1.00 hour of Public Health Continuing Education (CPHCE) credit; expires 9/29/2017

Annotation: This webinar focuses on how to connect the Parent, Family, and Community Engagement (PFCE) Framework's program foundations. These foundations include Program Leadership, Continuous Program Improvement, and Professional Development. Head Start and Early Head Start staff may learn how their programs can use these foundations to promote family engagement and child outcomes.

Annotation: This webcast presents an overview of core Quality Improvement principles as applied to improving the quality of perinatal and maternal care. It includes a discussion of the Model for Improvement, topic selection, and identifying measurable changes that can be tested. The webcast concludes with participant questions about how collaboratives in the presenters' states have applied these principles to their projects.

Special Instructions: Scroll down the page and click on the webinar to listen to it.

Annotation: This webcast presents an overview of Quality Improvement in perinatal and maternal care. It includes information about the purpose, basic structure, and past successes of collaboratives. The webcast concludes with participant questions about how state-based collaborative efforts have led to quality improvements in the presenters' states and how these PQCs function.