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Annotation: The Quality Improvement Quick Guide (QI Quick Guide), with a contribution from the National Library of Medicine, was updated in 2017 with the latest QI resources and tools. The improved QI Quick Guide will help you determine which resources to use when pursuing improvement projects within your organization. It consists of a Plan-Do-Check-Act tutorial and suggested resources based on your familiarity with QI. Visit the Quality Improvement Quick Guide today to get started.

Learning Objectives: •Assess your familiarity with QI •Identify your QI needs •Discover QI resources tailored to your knowledge and experience level •Find QI resources geared towards improving public health practice

Special Instructions: Getting Started Tips •It will take approximately 20-30 minutes to complete the PDCA Tutorial and 15 minutes to review the Quick Quiz and tailored resources •You may begin at any page to access QI resources geared toward improving public health practice •You can find additional related resources from PHF and dozens of other organizations and agencies in the Public Health Improvement Resource Center

Continuing Education: TRAIN Certificate of Attendance

Annotation: This webinar, addresses the importance of self-regulation for health, educational success, and well-being over time and across contexts. It also examines the pathways of self-regulatory development (including individual, contextual and sociocultural factors that influence the development of these skills over time), the methods for studying self-regulation, and translational issues such as intervention efforts to improve these skills in children.

Learning Objectives: • Define self-regulation. • Discuss the importance of self-regulation for health, educational success, and well-being. • Describe factors that influence the development of self-regulation. • Learn methods for studying self-regulation. • Discuss intervention efforts to improve self-regulation.

Annotation: This module provides key definitions and concepts for performance measurement. Learn practical tips for selecting and using quality and performance measurement to effectively monitor system performance. A step-by-step example illustrates the process and provides a reference for implementation.

Learning Objectives: • Understand important quality measurement terms and concepts • Apply the following practical measurement strategies: Preserving the context Listening to the Voice of the Process Knowing when to bundle and unbundle data Using a balanced set of measures Differentiating types of measures and their uses Implementing a measurement system, not just measures

Annotation: This module provides a description of key characteristics of quality, quality assurance, and quality improvement. Explore different approaches (Lean, Six Sigma, etc.) that can be used in public health to improve quality and walk through examples that apply the concepts and tools.

Learning Objectives: • Describe characteristics of quality, including consistency, timeliness, stakeholder expectations, and technical specifications. • Compare Quality Assurance (QA)/Quality Control (QC) and Quality Improvement. • Explore methods and approaches to improve quality, including the PDSA Cycle, Lean Thinking, Six Sigma, Total Quality Management, and theories of Organizational Effectiveness. • Consider how quality methods may be applied in public health. • Describe the quality continuum, the performance management cycle, and open feedback systems​.

Annotation: This module gives health department leaders, Accreditation Coordinators, and accreditation team members a beginning base of knowledge about what is involved in leading their health department through the accreditation process. While targeting Accreditation Coordinators, it gives anyone an idea of what a health department must do to prepare and begin the PHAB accreditation process.

Learning Objectives: • List the different types of information that will be required to include in the PHAB application. • Describe the accreditation process and the responsibilities of the accreditation coordinator in each of the steps. • State the three pre-requisites and the corresponding PHAB standard.

Continuing Education: 1.00 AMA PRA Category 1 Credit(s), 0.75 ANCC contact hours, 1.00 hour of participation, 1.00 hour of Public Health Continuing Education (CPHCE) credit; expires 9/29/2017.

Annotation: State and tribal Maternal, Infant and Early Childhood Home Visiting (MIECHV) programs are required to measure program processes and participant outcomes for 35 constructs categorized into six benchmark topic areas. Programs must show improvement in at least 50% of the construct measures within at least four of the benchmark areas. This webinar examines lessons learned from Oregon’s MIECHV experience and principles that can be used for selection and use of performance measures. By stepping through the entire process from measure selection and definition, through data collection and analysis, and interpretation and use of measures in continuous quality improvement (CQI), the webinar illustrates the interconnection of the steps in the process, intended and unintended consequences of each step, and the balance between data goals and program goals.

Learning Objectives: • Describe at least 3 examples of how decisions made at one stage of designing and using performance measures can affect quality and efficiency at other stages. • State at least 3 actions to take or to avoid when designing performance measures, data collection processes, and continuous quality improvement programs (CQI).

Annotation: This webinar provides practical guidance on how to get clarity and consensus on your program- its activities and its intended outcomes- and then how to use that clarity to select and construct strong measures. Presenters, Clay Cooksey and Tom Chapel discuss how to integrate processes to achieve continuous quality improvement, logic models and other measurement principles. At the end of the presentation Q & A and dialogue about attendees' challenges are included. The summary gives links to the live recording and the presentation slides and includes participation questions and a list of participants.

Learning Objectives: • Define a simple program roadmap for any program that includes its activities and intended short- and long-term outcomes. • State foundations, principles, and selection criteria for choosing the best "set" of performance measures for continuous quality improvement. • Understand a framework to develop meaningful measures that fit your program/organizational needs.

Annotation: This module gives health department leaders, governance, Accreditation Coordinators, and accreditation teams a beginning base of knowledge about how the Standards and Measures are structured and an idea about the documentation required to meet the standards and measures. As health departments prepare to apply for PHAB accreditation, the standards and measures are the framework for evaluating the health department’s processes, services, and outcomes, and their progress toward goals and objectives.

Learning Objectives: • Describe the purpose, content and structure of the PHAB standards and measures. • List the PHAB domains. • Use the PHAB Guide to Standards and Measures.

Continuing Education: 0.75 AMA PRA Category 1 Credit(s), 0.75 ANCC contact hours, 0.75 hours of participation, 1.00 hour of Public Health Continuing Education (CPHCE) credit

Annotation: This online course is the last in a series of trainings dealing with the development and evaluation of public health programs. This training serves as a comprehensive tutorial on the Evaluation of a Public Health Program. The process of Program Evaluation continues the use of pertussis reduction in Lakeshore County as an example program and utilizes the logic model developed in the "Introduction to Logic Models" training. The primary focus of the course is to explore the six steps and the four standard groups in the Center for Disease Control's Framework for Program Evaluation. This framework represents all of the activities prescribed by the CDC in Program Evaluation, along with sensible guidance under the standards to aid in good decision-making.

Learning Objectives: • List six steps in the CDC Framework for Program Evaluation. • Apply the four standards in the CDC Framework for Program Evaluation. • Identify stakeholders roles and responsibilities. • Compose evaluation questions to focus the evaluation. • Recognize process and outcome indicators. • Compare and contrast methods for gathering evidence. • Recognize sources used in identifying program standards. • Discuss strategies to disseminate findings and share lessons learned.

Special Instructions: Registration required to access this course.

Continuing Education: 1 CHES; 1 CME; 1 CNE Contact Hours

Annotation: In this short course, Marty Galutia describes quality improvement concepts and how to apply them to improve processes and systems. The presentation reviews the reasons why quality improvement is sought, the process considered broadly, and provides information specific to the Kano Model of Quality. The roles of customers and consumers in QI also are considered. Interactive exercises are built into the presentation throughout.

Special Instructions: Registration to TRAIN is required. After logging in, the course can be accessed by entering the course id (1025091) into the “Search By Course ID” box on the right side of the landing page. On the next page, click on the "Registration" tab and then click on "Launch."