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Leveraging Program Evaluation and Data to Improve Your Services Part 2. Year Developed: 2018. Source: Midwest Regional Children's Advocacy Service. Presenter(s): Kara Bixby, MPP; Nora Robinson, MSW. Type: Webinar. Level: Introductory. Length: 90 minutes.

Annotation: This two-session webinar is focused on evaluation and helping your organization/CAC see the value of evaluation and data in achieving its mission. The webinar provides an overview of evaluation, the various types of evaluation and how to select the best type based on your organization's needs. It connects evaluation to continuous improvement, providing an overview of the philosophy of continuous improvement and strategies that can build a culture of continuous improvement in your organization.

Learning Objectives: 1. Develop a common understanding of evaluation and its value. 2. Learn about the various types of evaluation and their purposes. 3. Identify what types of evaluation are most appropriate for your organization/CAC right now. 4. Learn about continuous improvement and how evaluation can be used for continuous improvement. 5. Discuss strategies that can build a culture of continuous improvement and data use in your organizations/CAC.

How to Enhance your State's Performance Management for the Title V Block Grant. Year Developed: 2016. Source: Association of Maternal and Child Health Programs. Presenter(s): Gina Febbraro. Type: n.a.. Level: Introductory. Length: n.a..

Annotation: Gina Febbraro, Colorado's MCH Performance Improvement Consultant, describes how Colorado's MCH Team created a culture of quality improvement and integrating performance management and quality improvement principles and practices into their state and local MCH efforts. Ms. Febbraro also discusses how Colorado's previous five-year focus on policy change, infrastructure development, and resource alignment provided a foundation for these efforts.

Learning Objectives: • Identify the key components of Colorado's planning infrastructure that provided a foundation for performance management. • Describe why performance management is important to priority implementation and achieving outcomes. • Discuss three change management strategies that were essential in promoting a culture of performance management.

Engaging Senior Leadership in Your Quality Improvement (QI) Work. Year Developed: 2016. Source: National Institute for Children's Health Quality and Public Health Quality Improvement Exchange. Presenter(s): Megan Johnson MSc, Ty Kane MPH. Type: Webinar. Level: Intermediate Advanced. Length: 61 minutes.

Annotation: Even in cases when leaders are supportive and enthusiastic, the right tools and proper framing of the work can lead to higher engagement, which can result in a successful, long-term change. This webinar recording provides strategies to engage senior leaders in quality improvement work.

Using Quality Improvement Tools to Uncover the Root Causes of Health System Issues. Year Developed: 2015. Source: Association of Maternal and Child Health Programs. Presenter(s): Amanda Cornett, MPH; Donna Lindemulder, MA; Kori Flower, MD, MPH; Pat Bailey, LMSW. Type: Video Conference. Level: Introductory. Length: 78 minutes.

Annotation: This interactive skill building session introduces quality improvement tools (e.g. Fishbone, 5 Whys) that can assist states in conducting root cause analysis related to health reform within their state. The session offers state‐specific examples and provide participants an opportunity to apply the tools. The Affordable Care Act offers opportunities to improve public health and health care delivery systems, and ultimately health outcomes for MCH populations. Title V programs are in a position to help lead efforts to implement health system reforms that result in improvement. Success in leading change will require new skills and strategies aimed at collaborating with multidisciplinary partners to address the underlying system issues that negatively impact health.

Using Quality Improvement Tools to Uncover the Root Causes of Health System Issues. Year Developed: 2015. Source: Association of Maternal and Child Health Programs. Presenter(s): Amanda Cornett MPH; Donna Lindemulder MA; Kori Flower MD MPH; Pat Bailey LMSW. Type: Video Lecture. Level: Introductory Intermediate. Length: 78 minutes.

Annotation: ​​This presentation from the 2015 AMCHP conference focuses on the use of QI tools, such as a fishbone diagram, impact matrix and Plan-Do-Study-Act (PDSA) cycles, to identify and address root causes of health system issues. It also demonstrates how QI tools for root cause analysis have been used by state Title V programs in the National MCH Workforce Development Center.

System Change Yin and Yang, How To Promote Quality Improvement and Adaptability While Maintaining Fidelity Across Communities and Partnerships. Year Developed: 2015. Source: Association of Maternal and Child Health Programs. Presenter(s): Adrienne Gilbert, MPH; Angela Paxton; Mary Jo Paladino, MSA; Nancy Swigonski, MD, MPH. Type: Video Conference. Level: Introductory. Length: 52 minutes.

Annotation: This workshop highlights both the tension and successes (yin & yang) of: 1) collaborations and partnerships among health care professionals, families of CYSHCN, and community partners, including schools, not‐for‐profits, and insurers; 2) use of measures and data to ensure consistently positive outcomes 3) use of a family‐driven systems change approach rather than a program based approach in North Carolina to address community improvements for families of CYSHCN and 4) allowing flexibility needed for implementation efforts across widely varying communities and health care settings while maintaining fidelity to the program. North Carolina’s Innovative Approaches (IA) initiative and Indiana’s Child Health Improvement Partnership (CHIP IN for Quality) share how they each created positive change in statewide systems that provide services to CYSHCN.

Quality in Public Health, Unit B. Year Developed: 2015. Source: National MCH Workforce Development Center. Presenter(s): N/A. Type: Video Slide Module. Level: Introductory. Length: n.a..

Annotation: This module provides key definitions and concepts for performance measurement. Learn practical tips for selecting and using quality and performance measurement to effectively monitor system performance. A step-by-step example illustrates the process and provides a reference for implementation.

Learning Objectives: • Understand important quality measurement terms and concepts • Apply the following practical measurement strategies: Preserving the context Listening to the Voice of the Process Knowing when to bundle and unbundle data Using a balanced set of measures Differentiating types of measures and their uses Implementing a measurement system, not just measures

Quality in Public Health, Unit A. Year Developed: 2015. Source: National MCH Workforce Development Center. Presenter(s): N/A. Type: Video Slide Module. Level: Introductory. Length: n.a..

Annotation: This module provides a description of key characteristics of quality, quality assurance, and quality improvement. Explore different approaches (Lean, Six Sigma, etc.) that can be used in public health to improve quality and walk through examples that apply the concepts and tools.​

Learning Objectives: • Describe characteristics of quality, including consistency, timeliness, stakeholder expectations, and technical specifications. • Compare Quality Assurance (QA)/Quality Control (QC) and Quality Improvement. • Explore methods and approaches to improve quality, including the PDSA Cycle, Lean Thinking, Six Sigma, Total Quality Management, and theories of Organizational Effectiveness. • Consider how quality methods may be applied in public health. • Describe the quality continuum, the performance management cycle, and open feedback systems​.

Newborn Screening Quality Improvement: State Initiatives to Improve Newborn Screening Processes. Year Developed: 2015. Source: Association of State and Territorial Health Officials. Presenter(s): Paul Jarris, MD, MBA; Michael Lu, MD, MS, MPH; Will Humble, MPH; Celia Nabor, MPA; Karen McKeown, RN, MSN; Yvonne Kellar-Guenther, PhD. Type: Webcast. Level: Advanced. Length: 90 minutes. slides

Annotation: This webinar describes quality improvement initiatives in Arizona, Wisconsin, and the Association of Public Health Laboratories' Newborn Screening Technical Assistance and Evaluation Program (NewSTEPs). The presenters also discuss successes, challenges, and lessons learned to strengthen newborn screening systems across the United States.

Breaking Down Infant Mortality: Achieving Measureable Impact through the CoIIN Approach. Year Developed: 2015. Source: Association of Maternal and Child Health Programs. Presenter(s): Elaine Fitzgerald, DrPH, MIA; Ellen Pliska, MHS, CPH; Vanessa Lee, MPH. Type: Video Conference. Level: Introductory. Length: 60 minutes.

Annotation: This workshop presented a framework developed by the National Institute for Children’s Health Quality (NICHQ) for MCH leaders to use in determining their strategic priorities for reducing infant mortality. The Collaborative Improvement and Innovation Network (CoIIN) to Reduce Infant Mortality is a multiyear, national program to save babies’ lives through quality improvement, collaborative learning and collaborative innovation. The CoIIN framework is a tool that enables states, MCH officials and all stakeholders to break down the complex, multifaceted issue of infant mortality into practical, achievable steps for improvement – first, by organizing actions by periods of engagement and then by specific strategies.

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.