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The Impact of Coaching on Engagement: Transform Managers into Coaches. Year Developed: 2016. Source: GovLoop. Presenter(s): n.a.. Type: Video Lecture. Level: Introductory. Length: 37 minutes.

Annotation: While every organization has managers in place, fewer enable those leaders to truly coach their employees and ultimately drive engagement. This course explains how to turn managers into coaches for your employees, drawing key insights from real-world organizations. It includes a video from Daniel Hunter, Deputy Chief Financial Officer at NASA, and Roger Campbell, a Certified Executive Coach and Strategic Advisor, on their experiences with the manager-coach model. The course comprises an overview, 3 lessons, 2 quizzes, and a post-course survey.

Learning Objectives: • The methods and processes Google and NASA used to discover the need for managers as coaches. • The practices they use to support and measure the impact of managers and coaches. • The close connection between coaching and employee engagement and performance.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Coaching as a Culture. Year Developed: 2016. Source: GovLoop. Presenter(s): n.a.. Type: Video Lecture. Level: Introductory. Length: 37 minutes.

Annotation: Many organizations focus on training their leaders in the tactical skills of coaching and mentoring. However, the culture that surrounds and fosters your staff is equally as important to engraining coaching in your organization. This course examines how to build coaching into your agency’s culture. The course comprises an overview, 5 lessons, a quiz, and a post-course survey.

Learning Objectives:

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Understanding Coaching: Learn What It Is and What It Isn't . Year Developed: 2015. Source: GovLoop. Presenter(s): Carol Goldsmith. Type: Video Lecture. Level: Introductory. Length: 30 minutes.

Annotation: There are many aspects to coaching. You may think know what it is but do you really? First, it’s important to define what a coach is, when to actually apply coaching, how you can be a better coach, and how you can enhance accountability as a coach. The course comprises an overview and introduction, 4 lessons, and a post-course survey.

Learning Objectives: • Discuss the basics of coaching, what it is and isn’t. • Distinguish between coaching and mentoring, coaching and managing, coaching and consulting, and coaching and training. • Articulate the essential components of all coaching interventions- the “4 A’s.”

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

The Power of Questions. Year Developed: 2015. Source: GovLoop. Presenter(s): Carol Goldsmith. Type: Video Lecture. Level: Introductory. Length: 15 minutes.

Annotation: You can never ask a dumb question, right? While that saying might stand true, you can always ask a better question after a little preparation. Carol Goldsmith, a renowned career coach, makes certain the daily questions you ask will have outcomes that define goals, clarify thinking, and deepen understanding on your topics of discussion. The course comprises an overview and introduction; lessons on what makes a good coaching question and high-quality coaching questions; and a post-course survey.

Learning Objectives: • Describe the power of questions, why they are an essential tool in coaching and what constitutes a “high quality coaching session”. • List and describe the types of high quality coaching questions – closed and judgmental vs. curious and open-ended, and wordy vs. elegant. • Discover ten ways to improve your questions and conduct better coaching sessions.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Dealing with Difficult Coaching Situations. Year Developed: 2015?. Source: Association of Public Health Laboratories. Presenter(s): Linda M. Raudenbush, EdD, PCC. Type: n.a.. Level: Advanced. Length: n.a..

Annotation: Coaching is a grounded in a trust-based relationship. Coaching conversations are held in psychologically safe environments. Fundamental concepts will be provided for both the coach and the coachee, enabling them to develop trust-based relationships and psychologically safe environments for coaching conversations. This webinar includes processes and examples of how to leverage the coaching relationship through support and challenge. Coachees who are better able to work through their difficult situations can better achieve their goals while experiencing fulfilling professional lives.

Learning Objectives: • Discuss a coaching process which maximizes human potential in the context of trust-based, psychologically safe coaching relationships. • Describe the coaching competencies required to align the coach and coachee. • Demonstrate how to use a coaching process and skills in order to deal effectively with difficult situations

Special Instructions: Requires registration. Available May 1, 2015 - December 31, 2018.

Continuing Education: Approved for 1.5 P.A.C.E. or Florida Credits; CEUs accepted by all licensure states. CEUs are valid from May 1, 2015 - April 30, 2017. After that, certificate of attendance is available.

Beginning Your Mentor Relationship. Year Developed: 2015. Source: University of Minnesota School of Public Health, Mentor Program. Presenter(s): Unknown. Type: Narrated Slide Presentation. Level: Introductory. Length: 10 minutes.

Annotation: This narrated slide presentation provides an overview of the benefits of a mentor relationship, outcomes for students and mentors, expectations, and goals. Information about setting goals, suggested activities, and resources are included.

Learning Objectives: • Provide an overview of benefits and expectations of mentoring relationships. • Learn how to set mentoring goals. • Provide strategies for initiating a mentoring relationship.

Mentoring in Our Lives: The Voices of Students and Maternal and Child Health Professionals. Year Developed: 2014. Source: Georgetown University, National Center for Cultural Competence. Presenter(s): Harolyn Belcher, MD, MHS; Christine Chan; Lucy Guevara; Stacy Hodgkinson, PhD; Kristin Hunt, PhD; Michael Jenkins, MPH; Sabrina Roundtree; Damian Waters. Type: Video. Level: Introductory Intermediate Advanced. Length: Fifty-three videos ranging in length from 28 seconds to 5 minutes, 29 seconds each.

Annotation: This resource offers excerpts from interviews with students and maternal and child health professionals from racial and ethnic groups underrepresented in MCH Training programs telling their own stories about the role mentoring has played in their lives. Their stories reflect themes similar to those identified in the literature review completed for this project and in previous conversations with students and junior faculty. Their stories bring the literature findings to life and present the importance of mentoring in their respective journeys to becoming healthcare and public health professionals.

Special Instructions: Scroll to Stories That Bring the Literature to Life and select a topic, then interviewee.

Mentoring and Coaching. Year Developed: 2011. Source: South Central Public Health Partnership. Presenter(s): Louis Rowitz, PhD. Type: Narrated Slide Presentation Podcast. Level: Introductory Intermediate. Length: 120 minutes. Troubleshooting Tips for South Central Public Health Partnership Courses

Annotation: The purpose of this course is to distinguish the difference between a mentor and a coach, how to develop strategies for picking a mentor or coach, and how to shape and structure these relationships. The different benefits of these relationships are also touched upon. The presenter discusses the importance of and how to develop a learning contract to help in this process. Exercises are included to help understand how to use a learning contract and how to choose a mentor or coach.

Learning Objectives: • Distinguish between mentoring and coaching. • Develop strategies for picking a coach or mentor. • Learn to develop a learning contract. • Identify the steps in structuring a coaching relationship. • List the benefits of coaching and mentoring relationships.

Special Instructions: Registration to the South Central Public Health Partnership is required. For new users it will take one weekday to receive an access email. If you are registered in TRAIN, login using that username and password. Click on “Course Offerings” and search for “How to Manage Conflict so it Doesn’t Manage You.” [Note: videos may not be compatible with Apple computers.]

Coaching and Mentoring: Learning with and from Others. Year Developed: 2011. Source: South Central Public Health Partnership. Presenter(s): Sheila W. Chauvin, PhD, MEd. Type: Online Course. Level: Introductory Intermediate Advanced. Length: 180 minutes. Troubleshooting Tips for South Central Public Health Partnership Courses

Annotation: This course examines how individuals can purposefully learn with and from others. It focuses on the continuum of supportive relationships and the different definitions of these learning activities, including role modeling, coaching, advising, supervising, and mentoring. Dr. Chauvin continues by describing coaching and mentoring from the perspectives of a protégé and as of a mentor. Stages of establishing a mentoring relationship and organizational considerations conclude the module. Worksheets and tools are available to aid in learning.

Learning Objectives: • Differentiate role model, coach, advisor, supervisor, mentor. • Reflect on personal needs and preferences. • Enhance one’s use of coaching and feedback. • Enhance one’s use of mentoring relationships. • Explain each stage of the mentoring process. • Appreciate the role of individual and organizational influences on mentoring.

Special Instructions: Registration to the South Central Public Health Partnership is required. For new users it will take one weekday to receive an access email. If you are registered in TRAIN, login using that username and password. Click on "Course Offerings" and search for "Coaching and Mentoring: Learning with and from Others". [Note: videos may not be compatible with Macs]

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.