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Displaying records 1 through 5 of 5 found.

To Trust or Not To Trust: Understanding the Science of Developing and Nurturing Trust in Family Professional Partnerships. Year Developed: 2021. Source: The Center for Appropriate Dispute Resolution in Special Education. Presenter(s): Tracy Gershwin, Ph.D.. BCBA-D. Type: Webinar. Level: Intermediate. Length: 84 minutes.

Annotation: This webinar provides attendees with a roadmap for understanding the science of trust, including strategies that can both develop, nurture, and repair trust between families and professionals. It outlines how researchers have documented new, ongoing, and growing conflict between families of students with disabilities and the professionals who serve them. The presenter explains that the majority of these challenges begin with a lack of trust, that has either never existed in the partnership or deteriorated as a result of a breakdown in communication, incompatible goals, and/or misunderstanding between parties. The webinar reinforces that trust is one of the most commonly mentioned partnership barriers discussed in the literature. Despite this acknowledgment of trust, the science of understanding, developing and nurturing trust is rarely defined, or described in a way that supports conflict prevention or resolution between families and professionals.

Learning Objectives: • Define trust for the family-professional partnership. • Understand the importance of trust. • Identify the barriers to trust. • Describe the relationship between trust and conflict. • Apply strategies used to develop and nurture trust.

Mediation Skills: Peaceful Resolution and Soothing Communication Tips. Year Developed: 2018. Source: n.a.. Presenter(s): Tracey Wiltgen, Esq.. Type: n.a.. Level: Intermediate Advanced. Length: 90 minutes.

Annotation: Mediation is at the core of dispute resolution. By educating and helping people to resolve conflict, their quality of life is enhanced and as well as that of their family, friends, neighbors and co-workers. The Mediation Center of the Pacific, Inc. provides Hawai’i residents with peaceful approaches to working through conflict through programs and processes that meet the unique needs of Hawai’i’s culturally diverse population.

Learning Objectives: • Discuss the techniques for good negotiation and dispute resolution. • Examine how to practice processes needed to advance negotiation to peaceful resolution. • Share case studies of how people have negotiated and resolve conflict creatively.

Continuing Education: 1.5 CHES, 1.5 CPEU for RDs, pending approval for CNEs for RNs

Collaborating Across Cultures. Year Developed: 2017. Source: ASA Community of Applied Statisticians. Presenter(s): Charisse Kosova, M.Ad.Ed.. Type: Webinar Archive. Level: Intermediate Advanced. Length: 62 minutes.

Annotation: Collaborating across cultures can add an interesting global perspective to the work we do, but intercultural communication also comes with unique challenges. This session explored some of the research-based dimensions of culture that lead to differences in work style preferences and communication styles across cultures. By analyzing mini case studies in which culture interfered with collaboration, this session also offered simple tips and recommended adaptations that can lead to more rewarding and productive collaboration across cultures. A video and presentation slides are available.

Resolving Differences Using the "Circle of Conflict". Year Developed: 2016. Source: Annie E. Casey Foundation. Presenter(s): Jolie Bain Pillsbury. Type: Video. Level: Introductory. Length: 8 minutes.

Annotation: Recognizing and sorting out the types of conflicts that inevitably arise among social and public leaders will go a long way toward helping reach desired results for children and their families. The video, part of the Foundation’s series of video tools for results-based leadership development, lays out common conflicts on a circle graph: data conflicts, relationship conflicts, language conflicts, values conflicts, interest conflicts, and structural conflicts. Being able to identify and discuss the types of conflict that are occurring will allow partners to better determine how to resolve them so productive work can continue to happen.

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Exploring the Cultural Dimensions of Conflict. Year Developed: 2013. Source: Center for Appropriate Dispute Resolution in Special Education. Presenter(s): Sukhsimranjit Singh. Type: Webinar. Level: Intermediate. Length: 71 minutes.

Annotation: Every society is riddled with conflict. Conflict is inevitable and different cultures have different ways of dealing with conflict within and outside the group. This session explored the cultural dimensions of conflict and provided an international perspective on exploring, negotiating with, and resolving a cross-cultural conflict. The presenter shared experiences, suggested tools, and provided a set of readings.

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.