Displaying records 1 through 6 of 6 found.
Explain the Frame Video Series. Year Developed: 2024. Source: Frameworks Institute. Presenter(s): Erin Lowe, Julie Sweetland PhD, . Type: Video Series. Level: Introductory. Length: Self-paced.
Annotation: In this video series from the FrameWorks Institute, presenters explain how specific framing techniques can help you navigate some of the trickiest communication challenges. This series is designed to help communicators navigate some of the toughest framing challenges in today’s complex communications landscape, particularly when discussing health equity in rural areas. The initial episodes focus on communicating about health and health disparities, offering insights into framing with the shared value of dignity, fostering systemic thinking about health, and expanding the understanding of what health truly encompasses. Title V programs implementing the Blueprint for Change may find these insights valuable in advancing your efforts. In each Explain the Frame episode, presenters walk you through a common framing challenge, present a framing technique to help you navigate it, and explain how the framing works in practice. xxx
Learning Objectives: • Learn recommendations on how to communicate about health issues that affect some groups more than others. • Review research on how to paint a fuller, bigger picture of health.
5 Quick Tips to Have a Nice Conflict. Year Developed: 2015. Source: GovLoop. Presenter(s): n.a.. Type: Video. Level: Introductory. Length: 7 minutes.
Annotation: President Reagan once said, “Peace is not the absence of conflict; it is the ability to handle conflict by peaceful means”. And that’s not just true on the geopolitical level, but in every office place in America. The truth is that conflict is inevitable, but there are some steps you can take to prevent and manage it. The presentation is based on the book, “Have a Nice Conflict: How to Find Success and Satisfaction in the Most Unlikely Places” by Tim Scudder, CPA, Michael Patterson, Ed.D., and Kent Mitchell. The course comprises an overview, 1 lesson, and a post-course survey.
Learning Objectives: • Learn five ways that you can mitigate and manage conflict in your office. • Understand how you and others approach conflict when it arises. • Commit to an action that you can take to address conflict in your context.
Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.
Negotiating Skills for Changing Times. Year Developed: 2012?. Source: South Central Public Health Partnership. Presenter(s): Ellen Belzer, MPA. Type: n.a.. Level: Intermediate. Length: 117 minutes.
Annotation: In today’s quickly changing, dynamic, and sometimes volatile health care environment, negotiation skills are more important than ever before. In this course, participants learn how to negotiate better agreements and resolve conflicts more effectively, while developing better inter-professional relationships in the process. Other specific topics include: selecting the best negotiation style, how to use time techniques effectively, ways to uncover the other party’s hidden agenda, how to neutralize emotionalism, the secret to protecting oneself against poor agreements, how framing and anchoring strategies can help get better outcomes, and when and how to make creative solutions, compromises and concessions. A proven six-step negotiation process is central to this course.
Learning Objectives: • Identify the differences between hard, soft, and principled negotiation styles. • Apply strategies to neutralize emotionalism in themselves as well as the other party. • Define and apply the BATNA concept as a protection against poor agreements. • Apply framing strategies in ways that contribute to distributive or integrative outcomes. • Identify the three components of establishing a bargaining range. • Use the six-step negotiation process to reach better agreements and resolve conflicts more effectively, while improving inter-professional relationships. • Identify several mistakes that people commonly make when negotiating at an uneven table. • Know how to utilize power effectively during a negotiation when holding greater or lesser power than the other party. • Identify ways to use power strategies to create a more symmetrical power relationship at the negotiating table and thus achieve better outcomes.
Special Instructions: Registration is required.
Continuing Education: 4.00 Participation/CE. Tulane Professional and Continuing Education (PaCE) awards 4.00 hour(s) of credit for completing Negotiating Skills for Changing Times
City Leaders: Negotiation and Conflict Resolution ...a Core MCH Leadership Competency. Year Developed: 2011. Source: University of Maryland University College in collaboration with CityMatCH. Presenter(s): Kathleen F. (Kay) Edwards, PhD. Type: Narrated Slide Presentation. Level: Intermediate. Length: 84 minutes. Presentation slides
Annotation: This webinar emphasizes conflict-handling modes/styles, how conflict handling modes can impact workplace outcomes, and principled negotiating.
Special Instructions: The video begins with a slide of a book to be discussed the following week, so initially one might think one is looking at the wrong video; the webinar does begin with an opening slide showing the topic by the end of the second minute.
How to Manage Conflict so it Doesn't Manage You. Year Developed: n.a.. Source: South Central Public Health Partnership. Presenter(s): Ellen Belzer, MPA. Type: Video Course. Level: Introductory. Length: 180 minutes.
Annotation: This course presents essential strategies to improve effectiveness when dealing with interpersonal and group conflicts that you may experience with co-workers, bosses, and employees in the workplace. You will learn how to develop a conflict manager's mindset, how to depersonalize conflict, how to deal with people's emotions, and how to use a proven 4-step process for resolving most types of disputes. Next, because organizations can't function to their maximum potential if people view their work units, areas, departments, divisions, or programs as autonomous "silos," we will address ways to avoid and deal with territorialism and turf battles. Whatever your role and responsibilities, you'll find that applying these anti-turf strategies will help you build solid, collaborative relationships with the groups and individuals that you should be dealing with on a more regular basis.
Learning Objectives: • Identify the benefits of adopting a “conflict manager’s mindset”. • Identify the five predominant styles of conflict management and the situations when each is most appropriate . • Apply strategies to neutralize your own emotions as well as those of others. • Utilize the four-step conflict resolution process to achieve better outcomes to most simple conflicts. • Deal more effectively with complex or difficult conflicts through the use of seven “turnaround strategies" • Understand the effects of turf battles on the functioning of state health departments. • Apply structural and interpersonal strategies to identify and resolve turf problems within the department. • Describe the three types of integrated effort that are more likely to be achieved when turf issues have been resolved.
Special Instructions: Registration is required.
Continuing Education: 3.00 Participation/CE. Tulane Professional and Continuing Education (PaCE) awards 3.00 hour(s) of credit for completing How to Manage Conflict so it Doesn't Manage You
Conflict Management. Year Developed: n.a.. Source: South Central Public Health Partnership. Presenter(s): Josh Klapow, PhD; Lisa Goldstein Graham, MS. Type: Video Course. Level: Intermediate Advanced. Length: 180 minutes.
Annotation: This video course has nine modules, each related to conflict management. In module 1 and 2, the instructors provide an introduction to what conflict is, and Module 3-8 provide the steps to conflict management: adopt a learning stance; start from the neutral story and extend an invitation; explore their and your story; problem solving; and lastly, reinforce behavior change. Furthermore, module 9 uses conflict management role playing as a learning tool. Corresponding module handout scenarios are available as well as a course PowerPoint. A quiz is also available to assess comprehension.
Learning Objectives: • Define conflict and resolution • Know how to structure a conflict management process • Be able to feel more confident about approaching conflicts
Special Instructions: Registration is required.
Continuing Education: 3.00 Participation/CE. Tulane Professional and Continuing Education (PaCE) awards 3.00 hour(s) of credit for completing Conflict Management