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Displaying records 1 through 8 of 8 found.

Introduction to Conflict Resolution Webinar. Year Developed: 2022. Source: Medical Mediation Foundation. Presenter(s): Sarah Barclay, Oscar Mathew, Gaynor Whiter. Type: Webinar. Level: Introductory. Length: 60 minutes.

Annotation: In partnership with the Medical Mediation Foundation, this presentation considers ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.

Learning Objectives: • Recognizing the warning signs of conflict • Understanding why conflict occurs • Learning the mediation process and what it can offer

Training Spotlight: Resilience: Preventing Burnout Among Public Health Professionals, Faculty, Clinicians, and Trainees. Year Developed: 2021. Source: MCH Navigator. Presenter(s): n.a.. Type: Interactive Learning Tool. Level: Introductory. Length: Self-paced.

Annotation: Researchers believe there are seven key characteristics of a resilient individual in addressing burnout. Some of these characteristics are intrinsic abilities but all of them can be developed with the right kind of support and guidance. This training spotlight, guided by this model, aims to provide trainings that facilitate the translation of science to practice around the complex nature of personal resilience.

Learning Objectives: Strengthen your knowledge base around the seven characteristics of an individual: • Emotional control • Positive self regard • Sense of purpose • Solution focus orientation • Sense of well-being and balance • Support networks •Reflection and perspective

Mediation Skills: Peaceful Resolution and Soothing Communication Tips. Year Developed: 2018. Source: n.a.. Presenter(s): Tracey Wiltgen, Esq.. Type: n.a.. Level: Intermediate Advanced. Length: 90 minutes.

Annotation: Mediation is at the core of dispute resolution. By educating and helping people to resolve conflict, their quality of life is enhanced and as well as that of their family, friends, neighbors and co-workers. The Mediation Center of the Pacific, Inc. provides Hawai’i residents with peaceful approaches to working through conflict through programs and processes that meet the unique needs of Hawai’i’s culturally diverse population.

Learning Objectives: • Discuss the techniques for good negotiation and dispute resolution. • Examine how to practice processes needed to advance negotiation to peaceful resolution. • Share case studies of how people have negotiated and resolve conflict creatively.

Continuing Education: 1.5 CHES, 1.5 CPEU for RDs, pending approval for CNEs for RNs

Resolving Differences Using the "Circle of Conflict". Year Developed: 2016. Source: Annie E. Casey Foundation. Presenter(s): Jolie Bain Pillsbury. Type: Video. Level: Introductory. Length: 8 minutes.

Annotation: Recognizing and sorting out the types of conflicts that inevitably arise among social and public leaders will go a long way toward helping reach desired results for children and their families. The video, part of the Foundation’s series of video tools for results-based leadership development, lays out common conflicts on a circle graph: data conflicts, relationship conflicts, language conflicts, values conflicts, interest conflicts, and structural conflicts. Being able to identify and discuss the types of conflict that are occurring will allow partners to better determine how to resolve them so productive work can continue to happen.

Learning Objectives:

Collaboration and Communication in Healthcare: Principles of Interprofessional Practice. Year Developed: 2016. Source: University of California, San Francisco, Interprofessional Education Program. Presenter(s): n.a.. Type: Online Course. Level: Intermediate Introductory. Length: Series; varying lengths..

Annotation: Interprofessional collaborative practice is key to safe, high quality, accessible, patient-centered care. This course aims to introduce health professions learners to the fundamental principles and skills for effective interprofessional collaborative practice. This course is comprised of five modules consisting of 6-10 segments each. The five modules are available to be used consecutively or as stand-alone content. Module 1: What’s it all about? Introducing core interprofessional education concepts. (7 videos) Module 2: Who is on my team? Understanding the roles and abilities of different health professions. (6 videos) Module 3: How will our work get done? Understanding task distribution, accountability, and communication. (8 videos) Module 4: How do we tackle challenges? Conflict management and negotiation. (9 videos) Module 5: How can we work together? Leadership and membership in teams. (10 videos)

Learning Objectives: • Explore the benefits of interprofessional collaboration for patients and providers. • Discuss some of the forces that are moving healthcare towards greater interprofessional collaboration. • Describe the roles and scope of practice for different healthcare professionals Introduce key skills to enhance communication, collaboration and conflict management. • Explore team leadership and membership.

The Influence of Character: The Role of Character, Values, and Ethics in Negotiation and Persuasion. Year Developed: 2015. Source: GovLoop. Presenter(s): Jack London. Type: Video. Level: Introductory. Length: 35 minutes.

Annotation: Character at work and life is vital to success. A reputation for strong character and values helps you succeed in influencing and negotiating. It is difficult to imagine long-term influence without character. Trust and integrity make a person more persuasive in the long-term than false promises and self-serving tactics. The course asks the following questions: What is meant by the term character? Why is character still of primary importance for successful, sustainable nations and organizations? How does character apply to better negotiating? What is the intersection of character, trust, ethics, and leadership? This course is led by bestselling author of “Character: The Ultimate Success Factor,” Dr. Jack London, Chairman of the Consolidated Analysis Center, Incorporated (CACI). The course comprises an overview, 4 lessons, and a post-course survey.

Learning Objectives: • What is meant by the term character? • Why is character still of primary importance for successful, sustainable nations and organizations? • How does character apply to better negotiating? • The intersection of character, trust, ethics, and leadership.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Negotiating Team Conflicts Productively. Year Developed: 2013. Source: People on the Go. Presenter(s): Eugene Dilan, PsyD. Type: Video. Level: Introductory. Length: 50 minutes.

Annotation: This session highlights the critical tools that teams can utilize as they negotiate conflicts that arise in the process of doing business across multiple fields.

Learning Objectives: • Identify common pitfalls associated with conflict. • Learn about communication styles that impede or enhance alignment. • Learn skills for moving through conflict.

Dare to Disagree. Year Developed: 2012. Source: TED Talks. Presenter(s): Margaret Heffernan. Type: Video Archive. Level: Intermediate. Length: 13 minutes.

Annotation: Most people instinctively avoid conflict, but as Margaret Heffernan shows, good disagreement is central to progress. She illustrates (sometimes counterintuitively) how the best partners aren’t echo chambers — and how great research teams, relationships and businesses allow people to deeply disagree. The video includes an interactive transcript and a reading list.

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.