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Displaying records 1 through 7 of 7 found.

Introduction to Conflict Resolution Webinar. Year Developed: 2022. Source: Medical Mediation Foundation. Presenter(s): Sarah Barclay, Oscar Mathew, Gaynor Whiter. Type: Webinar. Level: Introductory. Length: 60 minutes.

Annotation: In partnership with the Medical Mediation Foundation, this presentation considers ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.

Learning Objectives: • Recognizing the warning signs of conflict • Understanding why conflict occurs • Learning the mediation process and what it can offer

Resolving Differences Using the "Circle of Conflict". Year Developed: 2016. Source: Annie E. Casey Foundation. Presenter(s): Jolie Bain Pillsbury. Type: Video. Level: Introductory. Length: 8 minutes.

Annotation: Recognizing and sorting out the types of conflicts that inevitably arise among social and public leaders will go a long way toward helping reach desired results for children and their families. The video, part of the Foundation’s series of video tools for results-based leadership development, lays out common conflicts on a circle graph: data conflicts, relationship conflicts, language conflicts, values conflicts, interest conflicts, and structural conflicts. Being able to identify and discuss the types of conflict that are occurring will allow partners to better determine how to resolve them so productive work can continue to happen.

Learning Objectives:

5-Minute MCH. Year Developed: 2015. Source: MCH Navigator. Presenter(s): Varies.. Type: Interactive Learning Tool. Level: Introductory Intermediate. Length: Self-paced.

Annotation: 5-Minute MCH is a microlearning program designed to cover each of the 12 MCH Leadership Competencies. The program is structured using an easy-to-follow modular format designed to increase knowledge and skills through 5-minute intensive learning sessions. In module 1 of each competency, participants will learn about a new competency through a 5-minute video podcast. This includes learning what knowledge and skill sets each competency contains and how they are important in the daily work of MCH professionals. In module 2 of each competency, participants will receive 5 highly focused learning opportunities for that competency. Learners may take one or all of the trainings to sharpen knowledge and skills. In module 3 of each competency, participants will receive 5 implementation strategies to put knowledge to practice. Learners may share their experiences implementing the strategies on the 5-Minute Portal. In module 4 of each competency, participants will hear a 5-minute presentation from an expert in the field.

5 Quick Tips to Have a Nice Conflict. Year Developed: 2015. Source: GovLoop. Presenter(s): n.a.. Type: Video. Level: Introductory. Length: 7 minutes.

Annotation: President Reagan once said, “Peace is not the absence of conflict; it is the ability to handle conflict by peaceful means”. And that’s not just true on the geopolitical level, but in every office place in America. The truth is that conflict is inevitable, but there are some steps you can take to prevent and manage it. The presentation is based on the book, “Have a Nice Conflict: How to Find Success and Satisfaction in the Most Unlikely Places” by Tim Scudder, CPA, Michael Patterson, Ed.D., and Kent Mitchell. The course comprises an overview, 1 lesson, and a post-course survey.

Learning Objectives: • Learn five ways that you can mitigate and manage conflict in your office. • Understand how you and others approach conflict when it arises. • Commit to an action that you can take to address conflict in your context.

Continuing Education: GovLoop is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Workplace Violence Training Spotlight. Year Developed: 2013. Source: MCH Navigator. Presenter(s): Keisha Watson, PhD; Beth DeFrancis, MLS; John Richards, MA. Type: Interactive Learning Tool. Level: Intermediate Introductory. Length: Series, various lengths.

Annotation: This collection of over 20 learning opportunities (ranging from introductory to advanced), gathered by the MCH Navigator, presents trainings and resources to assist Title V staff and grantees in focusing on how to interact with potentially violent individuals during periods of high stress and emergency, as well as the broader prevention agenda of workplace mental wellness. Topics include: (1) online trainings, videos, manuals, and toolkits related to workplace violence and (2) mental health online trainings, manuals, blogs and other resources, including hotlines.

Human Resources. Year Developed: n.a.. Source: Upper Midwest Public Health Training Center. Presenter(s): Paul Greufe. Type: Online Course. Level: Introductory. Length: 60 minutes.

Annotation: This course is part of a the New Public Health Administrators Series, a 14 hour-long online program targeted toward new public health administrators and nursing administrators. This course may be taken by itself, or as part of the New Public Health Admin (NPHA) Curriculum.

Learning Objectives: • Identify the major duties and responsibilities of Human Resources. • Describe several Human Resource issues. • Discuss the major legal issues facings employers in the workplace.

Special Instructions: To access this course, you need to register. See the "Register for this Training" link at the bottom of the page.

Conflict Management: Lessons from the Field . Year Developed: n.a.. Source: South Central Public Health Partnership. Presenter(s): Kathy Vincent, LCSW; Michele Jones; Josh Klapow. Type: Video. Level: Introductory. Length: Self-paced.

Annotation: Conflict is a normal part of our everyday life both at home and in the workplace. Mismanaged conflict has both direct and indirect costs as it decreases productivity, increases problems with morale and increases liability. Conflict management is a constructive way of approaching this natural phenomenon so that the result is a positive outcome. In this broadcast a real-life approach to conflict management was provided as specific scenarios, sent in by viewers, were addressed to a panel of Human Resources experts. The panel discussed each submission as a case study. Viewers were also invited to join the discussion during the broadcast by calling to talk with our experts. All emails and calls were handled anonymously so that, together, the panel and the viewers were able to discuss successful conflict management strategies.

Learning Objectives: • Define conflict and conflict management. • Describe how to structure a conflict management process. • Understand the importance of successful conflict management in the workforce environment. • Feel more confident about approaching conflicts.

Special Instructions: Registration is required.

Continuing Education: 2.00 Participation/CE. Tulane Professional and Continuing Education (PaCE) awards 2.00 hour(s) of credit for completing Conflict Management: Lessons From the Field

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.