Displaying records 1 through 9 of 9 found.
Amplifying Lived Experiences and Frontline Findings to Foster an Inclusive Healthcare Environment. Year Developed: 2023. Source: Centers of Medicare and Medicaid Services of the Health and Human Services Bureau (CMSHHS). Presenter(s): Denise Hoffman, Laura Erickson, Kentrell Liddell, Lindsey Galli, Naomi Williams, Hoangmai H. Pham, and Teal Benevides. Type: Presentation. Level: Introductory. Length: 58 minutes.
Annotation: Denise Hoffman (Principal Researcher, Mathematica) and Laura Erickson (Social Science Analyst, HHS Office of the Assistant Secretary for Planning and Evaluation) present on Improving Accessibility to Health Care with Equitable Communication. Dr. Kentrell Liddell (Founder and Board President, Test-Taking Solution Foundation) presents on Lived Experiences & Front-Line Findings: A Jackson, Mississippi Community Perspective of Health Equity. Lindsey Galli (Vice President of Programs, PFCCpartners) and Naomi Williams (Patient Family Engagement Specialist, PFCCpartners) present on Unlocking Diversity in Patient Family Engagement for Equity: An Inclusive Environment for All. Dr. Hoangmai H. Pham (President and CEO, Institute for Exceptional Care) and Dr. Teal Benevides (Associate Professor, Augusta University) present on Standardization Does Not Equal Equity: Supporting Health Outcomes That Matter Most to People with Intellectual and/or Developmental Disabilities. Moderator: Mackenzie Marshall (Senior Federal Relations Associate, Families USA)
Learning Objectives: • Review accessibility and language access. • Identify tips on engaging diverse groups of external partners. • Apply the findings from a project in Jackson, Mississippi that addresses community perspective of health equity. • Construct an approach to address literacy. • Discover the Funfetti approach to partnership. • Characterize implications for policy and practice.
Self-advocacy in the Healthcare System. Year Developed: 2021. Source: APFED. Presenter(s): Patti DeMuri. Type: Webinar. Level: Introductory. Length: 48 minutes.
Annotation: Have you ever had trouble communicating with a healthcare provider? In this webinar, Founder of Healing Hugs Haven, Patti DeMuri shared how to set the focus of your appointment on your goals and desired outcomes so that you can better work with your doctor to get the right care for you.
Learning Objectives: • Recognize the challenges and barriers to authentic partnership with providers. • Analyze the role of communication in partnership. • Discover how to determine goals and plan for medical appointments.
Health Literacy 101. Year Developed: 2021. Source: Institute for Healthcare Advancement (IMA). Presenter(s): Michael Villaire, MSLM (President/ CEO of IMA). Type: Video. Level: Introductory. Length: 53 minutes.
Annotation: This video is tailored towards those who are new to the field of health literacy. Covered in this video is an introduction to health literacy, an explanation of what plays into health literacy based on researched findings, and a discussion about the relationship between health equity and health literacy.
Learning Objectives: • Define health literacy. • Understand the factors that contribute to health literacy. • Reflect on how health equity and health literacy are interconnected.
Intercultural Communication. Year Developed: 2020. Source: University of Missouri. Presenter(s): Steve Klien. Type: Webinar. Level: Introductory. Length: 26 minutes.
Annotation: This video provides a basic introduction to some key principles of intercultural communication: a contrast between an "other-centered" orientation and "intercultural communication competence," low-context versus high-context cultures, and hofstede's dimensions of cultural difference.
Learning Objectives: • Outline what culture is. • Summarize the challenges of communicating with people from a different culture. • Develop intercultural communication competence.
Culture, Language, and Health Literacy. Year Developed: 2020. Source: Health Resources & Services Administration (HRSA). Presenter(s): Health Resources & Services Administration (HRSA). Type: Video. Level: Introductory. Length: 5 minutes.
Annotation: This video briefly reviews the connection between health literacy and culture. Specifically, it outlines HRSA’s frameworks for health literacy in relation to sociocultural factors and reviews the concepts of health equity and health disparities. The video ends with the new suggested guidelines to improve communication in a healthcare setting.
Learning Objectives: • Understand the concept of health literacy. • List the sociocultural factors that influence health literacy. • Outline HRSA’s identified cross-cultural communication issues. • Define health equity and health disparities.
Collaborating Across Cultures. Year Developed: 2017. Source: ASA Community of Applied Statisticians. Presenter(s): Charisse Kosova, M.Ad.Ed.. Type: Webinar Archive. Level: Intermediate Advanced. Length: 62 minutes.
Annotation: Collaborating across cultures can add an interesting global perspective to the work we do, but intercultural communication also comes with unique challenges. This session explored some of the research-based dimensions of culture that lead to differences in work style preferences and communication styles across cultures. By analyzing mini case studies in which culture interfered with collaboration, this session also offered simple tips and recommended adaptations that can lead to more rewarding and productive collaboration across cultures. A video and presentation slides are available.
Using Good Communication Skills in Public Health Education and Promotion to Overcome Community Language Barriers. Year Developed: 2013. Source: n.a.. Presenter(s): Giovanna Lipow, Marie Cobalt, Yajing Zhang, and Zachary Mckellar. Type: Narrated Slide Presentation. Level: Introductory. Length: 7 minutes.
Annotation: This presentation outlines the importance of good communication skills as a tool for public health educators and barriers related to communication and accessible language. Communication tips are presented to present information in a culturally sensitive manner. Overall recommendations from the presentation include honing oral and written communication skills, developing materials in more than one language, updating your technical communication skills, and incorporating communication as a professional development goal.
Improving Your Communication Skills. Year Developed: 2004. Source: South Central Public Health Partnership. Presenter(s): Dr. Timothy Keogh. Type: Video Course. Level: Introductory. Length: 120 minutes.
Annotation: In this course, Dr. Timothy Keogh introduces different types of communication styles and components and describes how recognition of these differences can improve public health services. In part one, he describes the four components of the Johari window (arena, facade, blind spot, and the unknown) and how this group dynamics tool relates to self perception and public image. He also demonstrates how individuals have their own unique Johari windows that show the amount of information they share or recognize about themselves. In part two, Dr. Keogh details four communication styles (practice, social, analytical, and conceptual) and presents tips for how to “style flex” and improve communication. After watching a short video of a work interaction, learners are encouraged to complete short, open-ended workbook questions that are answered in a video debrief. A post-quiz is used to reinforce learning.
Learning Objectives: • Classify the impact of verbal and non-verbal communication. • Identify behavioral and communication styles. • Examine how we are seen by others. • Explain how different communication styles clash. • Describe how to adjust to the different communication styles. • Weigh the perspectives of others.
Special Instructions: Registration is required.
Continuing Education: 2.00 Participation/CE. Tulane Professional and Continuing Education (PaCE) awards 2.00 hour(s) of credit for completing Improving Your Communication Skills
Exploring Cross Cultural Communication. Year Developed: 2004. Source: New York City, Long Island, Lower Tri-County Public Health Training Center. Presenter(s): n.a.. Type: Online Course. Level: Introductory. Length: 150 minutes.
Annotation: This is a web-based course that invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Learners will explore the meaning of culture, methods of communication, and strategies for communicating more effectively by taking part in “virtual” group conferences, reading and responding to simulated e-mails, and utilizing resource documents. Building on the format of the “Orientation to Public Health” course, “Communicate to Make a Difference” allows learners to interact with the course in meaningful ways. By providing thoughtful responses to questions posed in the course seminars, learners can explore their own cultural beliefs and biases.
Learning Objectives: • Give examples of discriminating and non-discriminating practices in providing public health services. • Recognize effective methods/strategies/techniques for unbiased communication. • Explain how effective cross-cultural communication influences public health service and program acceptance. • Identify specific factors that influence an individual’s or group's acceptance of public health information and services. • Describe job-specific benefits of effective cross-cultural communication. • Define culture. • Explain the importance of a diverse public health workforce. • Develop increased awareness of diversity. • Understand how and why stereotypes/generalizations are created. • Identify the cultural groups served by the unit/organization the participant represents.
Special Instructions: The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.
Continuing Education: 2.5 CHES; 2.5 CME; 2.5 CNE Contact Hours