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Change Management. Year Developed: 2018. Source: National Collaborating Centre for Methods and Tools. Presenter(s): n.a.. Type: Interactive Modules. Level: Introductory. Length: Self-paced.

Annotation: This online learning module from the National Collaborating Centre for Methods and Tools (NCCMT) provides public health leaders with an overview of areas to consider when planning organizational change.

Learning Objectives: • Learn about a model for organizational change • Discover tools that can be used for organizational assessment • Develop knowledge and skills in planning organizational change • Learn about strategies for implementing organizational change • Become familiar with process, structure and outcome indicators and their measurement

Special Instructions: Locate the module for 'Change Management' at the bottom of the list of all trainings.

Change Management Training Spotlight. Year Developed: 2016. Source: MCH Navigator. Presenter(s): Jolene Bertness, MEd, CHES; Olivia Pickett, MA, MLS; John Richards, MA, AITP. Type: Training Series. Level: Introductory Intermediate Advanced. Length: Series, various lengths.

Annotation: This training spotlight, developed by the MCH Navigator, provides links to selected trainings and related tools on the topics of change management, as organized by five competencies. It addresses a priority focus of the National MCH Workforce Development Center. This Spotlight provides links to selected trainings and related tools on key topics identified by the National MCH Workforce Development Center, including: (1) understanding transformation and change; (2) collaborating; (3) thinking critically and innovating across systems; (4) sustaining effort; and (5) learning as an organization and developing new leaders for new roles in a transformed system.

Quality in Public Health, Unit B. Year Developed: 2015. Source: National MCH Workforce Development Center. Presenter(s): N/A. Type: Video Slide Module. Level: Introductory. Length: n.a..

Annotation: This module provides key definitions and concepts for performance measurement. Learn practical tips for selecting and using quality and performance measurement to effectively monitor system performance. A step-by-step example illustrates the process and provides a reference for implementation.

Learning Objectives: • Understand important quality measurement terms and concepts • Apply the following practical measurement strategies: Preserving the context Listening to the Voice of the Process Knowing when to bundle and unbundle data Using a balanced set of measures Differentiating types of measures and their uses Implementing a measurement system, not just measures

Quality in Public Health, Unit A. Year Developed: 2015. Source: National MCH Workforce Development Center. Presenter(s): N/A. Type: Video Slide Module. Level: Introductory. Length: n.a..

Annotation: This module provides a description of key characteristics of quality, quality assurance, and quality improvement. Explore different approaches (Lean, Six Sigma, etc.) that can be used in public health to improve quality and walk through examples that apply the concepts and tools.​

Learning Objectives: • Describe characteristics of quality, including consistency, timeliness, stakeholder expectations, and technical specifications. • Compare Quality Assurance (QA)/Quality Control (QC) and Quality Improvement. • Explore methods and approaches to improve quality, including the PDSA Cycle, Lean Thinking, Six Sigma, Total Quality Management, and theories of Organizational Effectiveness. • Consider how quality methods may be applied in public health. • Describe the quality continuum, the performance management cycle, and open feedback systems​.

Population Health Management: Improving Health Where We Live, Work, and Play. Year Developed: 2015. Source: National Diabetes Education Program. Presenter(s): Ron Loeppke, MD, MPH, FACOEM, FACPM; Jeanette May, MPH, PhD. Type: Webcast. Level: Intermediate. Length: 60 minutes. Transcript

Annotation: This webcast discusses how a population health management approach considers health quality and costs beyond the clinical setting to integrate health information, management, and support into people's daily lives at a time when health care costs are rising and overall health and well-being are declining.

Learning Objectives: • Recognize the social, economic, and physical environmental factors that contribute to health. • Find out how employers and communities can work together to control health care spending plus have a positive influence on health outcomes. • Hear how new technologies can be used for patient engagement, education, and management. • Tap into resources for enhancing health management in the workplace, in the home, and in time off.

More than Money: The Keys to Achieving Long-Term Sustainability. Year Developed: 2013. Source: National Healthy Tomorrows Technical Assistance Resource Center at the American Academy of Pediatrics. Presenter(s): Kevin D. Monroe. Type: Webinar Archive. Level: Intermediate Advanced. Length: Webinar 1: 65 minutes; webinar 2: 50 minutes; webinar 3: 66 minutes; webinar 4: 70 minutes.

Annotation: This four-part webinar series focuses on providing the public health community with practical knowledge on sustainability based on Mr. Monroe's "fundamental principles and practices to promote program sustainability" -- Results, Resources, and Relationships. These webinars are meant to apply broadly to Healthy Tomorrows projects and can be extrapolated to other Title V programs. Webinars include: (1) How to Package, Promote, or Re-Purpose Outcomes as Results; (2) Strategies for Sustaining Vital Program Resources; (3) How to Mine, Map, and Mobilize Relationships for Sustainability; and (4) How to Implement your Sustainability Plan. Sponsored in part by the U.S. Maternal and Child Health Bureau.

Learning Objectives: Webinar 1: How to Package, Promote, or Re-Purpose Outcomes as Results: • Identify four key sustainability strategies related to Healthy Tomorrow outcomes and results. • Recognize that not all outcomes are equal and the three types of high-impact outcomes. • Consider ways to package and promote existing outcomes to garner the attention of potential supporters and investors. Webinar 2: Strategies for Sustaining Vital Program Resources: • Identify four key sustainability strategies related to Healthy Tomorrow resources. • Describe an asset-based approach to resource development. • Consider options for implementing a relationally rich approach to resource development. Webinar 3: How to Mine, Map, and Mobilize Relationships for Sustainability: • Identify three key trends. • Consider ways to mine, map, and mobilize grantees' sustainability networks. • Analyze the level of involvement of key stakeholders and partners in sustainability network. Webinar 4: How to Implement your Sustainability Plan: • Understand the virtuous cycle of results, resources, and relationships • Identify essential elements necessary for effective team approaches to sustainability planning. • Evaluate the progress of your sustainability planning efforts.

Developing Performance Measures: An Overview & Practical Pointers. Year Developed: 2013. Source: National Network of Public Health Institutes. Presenter(s): Tom Chapel and Clay Cooksey. Type: Narrated Slide Presentation. Level: Intermediate. Length: 90 minutes. Summary

Annotation: This webinar provides practical guidance on how to get clarity and consensus on your program- its activities and its intended outcomes- and then how to use that clarity to select and construct strong measures. Presenters, Clay Cooksey and Tom Chapel discuss how to integrate processes to achieve continuous quality improvement, logic models and other measurement principles. At the end of the presentation Q & A and dialogue about attendees' challenges are included. The summary gives links to the live recording and the presentation slides and includes participation questions and a list of participants.

Learning Objectives: • Define a simple program roadmap for any program that includes its activities and intended short- and long-term outcomes. • State foundations, principles, and selection criteria for choosing the best "set" of performance measures for continuous quality improvement. • Understand a framework to develop meaningful measures that fit your program/organizational needs.

Using Behavior Models to Strengthen MCH Interventions. Year Developed: 2012. Source: University of North Carolina Gillings School of Global Public Health. Presenter(s): Joseph G. L. Lee, MPH, CPH. Type: Webinar Archive. Level: Introductory. Length: 10 minutes.

Annotation: This webinar investigates how to use behavior models to drive program planning and success. It provides an overview of effective ways to encourage people to initiate and maintain behavior change. The presentation acknowledges that knowledge alone is often not enough to elicit behavior change and investigates why this is the case. Along with that, it provides useful points of access for behavior change to strengthen interventions and stimulate behavior change. It also identifies different stages of change and recommends that interventions take these stages into account so that individuals receive the information they need at the right time so changes are not only initiated, but also sustainable. The webinar concludes with the investigation of the role of the environment and of policy in large-scale behavior change.

Learning Objectives: • Understand why health behavior models/theories matter. • Learn how to think through beliefs and the links between knowledge and action. • Understand Stages of Change and Readiness for Change. • Understand the social and built environment and its influence. • Learn how to apply health behavior models to actual.

Maternal and Child Health Course Bundle: Management. Year Developed: 2012. Source: University of Alabama at Birmingham Maternal and Child Health Leadership and Policy Education Program and the South Central Public Health Training Center. Presenter(s): n.a.. Type: Online Course. Level: Intermediate. Length: 420 minutes. Troubleshooting Tips for South Central Public Health Partnership Courses

Annotation: Good management skills are important in any profession and maternal and child health is certainly no exception. In fact, in a recent survey almost 50 percent of state Maternal and Child Health and Children with Special Health Care Needs program directors identified management skill development as a top three training need for their staff members. The current climate of budget reductions and staffing changes highlights the need for strong management skills that can keep MCH programs running efficiently and motivate workers to perform at their highest levels.

Special Instructions: To access the course bundle, click on the link and scroll down to the “Management” section on the landing page. Click the “Here” buttons for more information or to enroll in the courses. Registration to the South Central Public Health Partnership is required. For new users it will take one weekday to receive an access email. If you are registered in TRAIN, login using that username and password. Click on “Certificate Programs,” click on “View all Available Certificates,” and select “Maternal and Child Health Course Bundle: Management.”

Program Development and Evaluation. Year Developed: 2011. Source: New York - New Jersey Public Health Training Center. Presenter(s): New York - New Jersey Public Health Training Center. Type: Online Course. Level: Introductory. Length: 60 minutes.

Annotation: This interactive tutorial takes learners through the program development process, including identifying a problem, planning, and implementation. The module further focuses on evaluation by describing stakeholders and explaining the difference between formative and summative evaluation. Through question and answer interactions, creating program goals, SMART objectives and logic models are also covered. The tutorial additionally describes factors that may influence program outcomes.

Learning Objectives: • Recognize how evaluation fits within the program development process. • List three reasons why public health program evaluations are important. • Explain the difference between formative and summative program evaluations. • Describe at least five aspects of a public health program that can be measured. • Identify at least two factors external to a public health program that may affect its evaluation.

Special Instructions: Registration is required. Click on "Enroll in NTNJ PHTC". Click on "Enroll" and click "Create an account now".

Continuing Education: 1 contact hour available in Category I CECH in health education, nursing continuing education, category 1 continuing medical education toward AMA/PRA Physician’s Recognition Award, and one hour in general continuing education credits.

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.