Sometimes staff in an organization have lived experience, but their opinion may be biased or their willingness to share their personal opinion at work may be challenging, or it may be a conflict of interest or they may be hesitant to share their personal experiences. It is best to include additional representatives from the community who do not also work in the field.
Watch the video below to start your learning and then access the links to use the Ready-Set-Go approach to deepen your knowledge and skills.
With as much detail as possible, describe the people who will be most impacted by the project outcome or decisions.
Race / Ethnicity
White
Black or African American
Hispanic or Latino
American Indian or Alaska Native
Asian
Native Hawaiian or Other Pacific Islander
All
Other
Sexual Orientation
Heterosexual
Gay / Lesbian
Bisexual
All
Other
Gender / Sex
Male
Female
Transgender
Nonbinary
All
Other
Age
0- 5
6-12
13-18
19-24
25-39
40-65
Over 65
All
Other
Additional Considerations
Education
Occupations
Income
Language - written & spoken
Family size and relationships
Disability
Geography
Other
Consider what history people with lived experience need to have with your program or service.
People currently using the program
People who have used the program in the past
People who have no connection to the program
People who live in the community where the program is located People most impacted by the decisions being made
A variety of people
Examples of how to use the categories from above to be more specific about who to engage.
Rather than mothers of color, it might be: Mothers of color who experienced a C-Section within the past 2 years who live in a particular part of your state.
Rather than families who have a child with a special health care need, it might be: Families who have a child under the age of five with a special health care need who are Hispanic and have never received your services in the past.
Rather than Title V staff, it might be:
Title V staff who have been in their positions for more than five years and are under 40 years of age.
With as much detail as possible, describe the specific lived experience you are seeking.
Linking to the MCH Leadership Competencies. Understanding the identity PWLE is a key component of the skills section of the MCH Leadership Competencies. Click the links below to access trainings that support the related sub-competencies.
8S6: Collaborate with organizations that are led by people with lived experience to build and deepen involvement across all MCH programs.
8S7 Use feedback from people with lived experience, and community members, obtained through focus groups, surveys, community advisory boards, and other mechanisms as part of the project's continuous quality improvement efforts. Monitor and assess the program overall for effectiveness of partnerships between professionals and people with lived experience.
8S8 Ensure that perspectives from people with lived experience are actively informing the development, implementation, and critical evaluation of MCH research, clinical practice, programs, and policies.
Implementation. Remember, the key to effective partnerships with PWLE:
Shared decision making, involving self-advocates and/or the family, in planning and implementing activities.
Addressing the priorities of people with lived experience using a strengths-based approach.
Recognizing the agency of self-advocates in decision-making as they approach transition age, and across the lifespan.
Connecting people with lived experience to needed services.
Acknowledging that the effects of the SDOH, and broader systems of care, greatly impact individuals with special health care needs and developmental disabilities.
Beyond Tokenism: Board Inclusion through Meaningful Engagement. Year Developed: 2023. Source: National Association of Councils on Developmental Disabilities. Presenter(s): Dr. Mark Friedman, Dr. Ruthie Marie Beckwith, David Taylor, Sarah Carmany. Type: Webinar. Level: Introductory. Length: 90 minutes.
Effective Outreach to BIPOC Communities. Year Developed: 2022 Source: Depression and Bipolar Support Alliance. Presenter(s): Kevin Williams. Type: Webinar. Level: Introductory. Length: 45 minutes.
Leveraging Feedback in Community Engagement. Year Developed: 2019. Source: Switchboard TA. Presenter(s): Brianne Casey, and Rebecca Mulqueen. Type: Webinar. Level: Introductory. Length: 60 minutes.
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.