URL 1: https://www.youtube.com/watch?v=2_RLOyKCLvk
Date Developed: n.a.. Source: The Center for Appropriate Dispute Resolution in Special Education. Presenter(s): Tracy Gershwin, Ph.D.. BCBA-D. Type: Webinar. Level: Intermediate. Length: 84 minutes.
This webinar provides attendees with a roadmap for understanding the science of trust, including strategies that can both develop, nurture, and repair trust between families and professionals. It outlines how researchers have documented new, ongoing, and growing conflict between families of students with disabilities and the professionals who serve them. The presenter explains that the majority of these challenges begin with a lack of trust, that has either never existed in the partnership or deteriorated as a result of a breakdown in communication, incompatible goals, and/or misunderstanding between parties. The webinar reinforces that trust is one of the most commonly mentioned partnership barriers discussed in the literature. Despite this acknowledgment of trust, the science of understanding, developing and nurturing trust is rarely defined, or described in a way that supports conflict prevention or resolution between families and professionals.
• Define trust for the family-professional partnership.
• Understand the importance of trust.
• Identify the barriers to trust.
• Describe the relationship between trust and conflict.
• Apply strategies used to develop and nurture trust.