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Trainings

Trainings

Introduction to Conflict Resolution Webinar

URL 1: https://www.themdu.com/guidance-and-advice/podcasts-and-videos/introduction-to-conflict-resolution

Date Developed: 01/21/2022. Source: Medical Mediation Foundation. Presenter(s): Sarah Barclay, Oscar Mathew, Gaynor Whiter. Type: Webinar. Level: Introductory. Length: 60 minutes.

Annotation

In partnership with the Medical Mediation Foundation, this presentation considers ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.

Learning Objectives

• Recognizing the warning signs of conflict

• Understanding why conflict occurs

• Learning the mediation process and what it can offer

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.