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The Impact of Coaching on Engagement: Transform Managers into Coaches

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Date Developed: 4/8/2016. Source: GovLoop. Presenter(s): n.a.. Type: Video. Level: Introductory. Length: 37 minutes.


While every organization has managers in place, fewer enable those leaders to truly coach their employees and ultimately drive engagement. This course explains how to turn managers into coaches for your employees, drawing key insights from real-world organizations. It includes a video from Daniel Hunter, Deputy Chief Financial Officer at NASA, and Roger Campbell, a Certified Executive Coach and Strategic Advisor, on their experiences with the manager-coach model. The course comprises an overview, 3 lessons, 2 quizzes, and a post-course survey.

Learning Objectives

• The methods and processes Google and NASA used to discover the need for managers as coaches.

• The practices they use to support and measure the impact of managers and coaches.

• The close connection between coaching and employee engagement and performance.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.