Engagement Vs. Management: Actions for Leading Engagement

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Date Developed: 9/14/2015. Source: GovLoop. Presenter(s): Derrick Barton, Jason Parman. Type: Video Lecture. Level: Introductory. Length: 30 minutes.


Management expert Gary Hamel notes that, “modern organizations are motivationally crippled because they coerce grudging compliance instead of inspiring passion and performance.” Most of today’s government employees are knowledge workers, who come with particular ways of being motivated and managed. How do managers connect with their team in a way that motivates and inspires them? How do leaders know what to invest in to motivate their employees?

The course comprises an overview and introduction, 6 lessons, 2 knowledge checks, and a post-course survey. yyy

Learning Objectives

• Learn six actions for leading engagement.

• Recognize employees and colleagues across four different levels of engagement.

• Estimate the financial impact of disengagement.

• Understand what tools to invest in to increase engagement.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.