Using Quality Improvement Tools to Uncover the Root Causes of Health System Issues

URL 1:

Date Developed: 01/29/2015. Source: Association of Maternal and Child Health Programs. Presenter(s): Amanda Cornett MPH; Donna Lindemulder MA; Kori Flower MD MPH; Pat Bailey LMSW. Type: Video Lecture. Level: Introductory Intermediate. Length: 78 minutes.


‚Äč‚ÄčThis presentation from the 2015 AMCHP conference focuses on the use of QI tools, such as a fishbone diagram, impact matrix and Plan-Do-Study-Act (PDSA) cycles, to identify and address root causes of health system issues. It also demonstrates how QI tools for root cause analysis have been used by state Title V programs in the National MCH Workforce Development Center.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.