Date Developed: 03/17/2016. Source: U.S. Department of Health and Human Services, Office of Minority Health. Presenter(s): J. Nadine Gracia, MD, MSCE. Type: Webinar. Level: Introductory. Length: 43 minutes.
Culturally and linguistically appropriate services means that services are respectful of and responsive to individual cultural health beliefs and practices, preferred languages, health literacy levels and communication needs. Implementing culturally and linguistically appropriate services helps individuals and organizations respond to the demographic changes in the U.S.; reduce health disparities; improve the quality of services; meet legislative, regulatory and accreditation mandates; gain a competitive edge in the market place; and decrease the likelihood of liability. The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (National CLAS Standards) provide a blueprint for individuals and health and health care organizations to best serve our nation’s increasingly diverse communities through culturally and linguistically appropriate services.
This webinar discusses culturally and linguistically appropriate services and the National CLAS Standards.