Date Developed: 08/15/2018. Source: HRDQ-U. Presenter(s): Jennifer Nickisher. Type: Webinar Archive. Level: Intermediate Introductory. Length: 50 minutes.
This webinar, led by Jennifer Nickisher, we’ll explore the three most typical types of conflict and the five strategies for managing it. Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.
• Five different strategies for managing conflict
• How and when to utilize an Integrating strategy
• The best uses for alternative strategies
• How to create a conflict management development plan