Access trainings by the type of learning that matches your need:

Self Directed: Know what you want to learn?

Looking for some assistance to help you find what you're looking for?
MCHfast Guided Search

Still looking or need assistance? You can always ask for Help.

Semi-Structured: Looking for trainings grouped according to your need?

Self-Reflective. Not sure of your learning needs? Take the online Self-Assessment.

Fast & Focused. Want to learn on the go? Sign up for one of our Micro-learning programs.

Intense & Immersive. Looking for a comprehensive course that covers everything? Access the MCHsmart curriculum - Coming Soon.

Focus Areas. Need specialized resources?

Trainings

Trainings

City Leaders: Negotiation and Conflict Resolution (...a Core MCH Leadership Competency)

URL 1: https://www.mchnavigator.org/trainings/1578-negotiation-and-conflict-resolution/lib/playback.html

Date Developed: 11/8/2011. Source: University of Maryland University College in collaboration with CityMatCH. Presenter(s): Kathleen F. (Kay) Edwards, PhD. Type: Narrated Slide Presentation. Level: Intermediate. Length: 84 minutes.

Annotation

This webinar emphasizes conflict-handling modes/styles, how conflict handling modes can impact workplace outcomes, and principled negotiating.

Special Instructions

The video begins with a slide of a book to be discussed the following week, so initially one might think one is looking at the wrong video; the webinar does begin with an opening slide showing the topic by the end of the second minute.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.