Raising the Bar with a New Performance Management System

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Date Developed: 02/03/2015. Source: Public Health Quality Improvement Exchange. Presenter(s): Stephen Johnson. Type: Webinar Archive. Level: Advanced. Length: 90 minutes.


This webinar discusses considerations for developing a performance management system and provides a demonstration of the performance management system developed by the Maricopa County Department of Public Health. The presenter also discusses some key challenges encountered with the system and how the team is working to overcome those challenges. The context of the presentation is accreditation of the county by the Public Health Accreditation Board.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.