URL 1: https://www.youtube.com/watch?v=DurHj3DoCNg
Date Developed: 2/8/2013. Source: People on the Go. Presenter(s): Eugene Dilan, PsyD. Type: Video. Level: Introductory. Length: 50 minutes.
This session highlights the critical tools that teams can utilize as they negotiate conflicts that arise in the process of doing business across multiple fields.
• Identify common pitfalls associated with conflict.
• Learn about communication styles that impede or enhance alignment.
• Learn skills for moving through conflict.