Negotiating Team Conflicts Productively

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Date Developed: 2/8/2013. Source: People on the Go. Presenter(s): Eugene Dilan, PsyD. Type: Video Lecture. Level: Introductory. Length: 50 minutes.


This session highlights the critical tools that teams can utilize as they negotiate conflicts that arise in the process of doing business across multiple fields.

Learning Objectives

• Identify common pitfalls associated with conflict.

• Learn about communication styles that impede or enhance alignment.

• Learn skills for moving through conflict.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.