Access trainings by the type of learning that matches your need:

Self Directed: Know what you want to learn?

Looking for some assistance to help you find what you're looking for?
MCHfast Guided Search

Still looking or need assistance? You can always ask for Help.

Semi-Structured: Looking for trainings grouped according to your need?

Self-Reflective. Not sure of your learning needs? Take the online Self-Assessment.

Fast & Focused. Want to learn on the go? Sign up for one of our Micro-learning programs.

Intense & Immersive. Looking for a comprehensive course that covers everything? Access the MCHsmart curriculum - Coming Soon.

Focus Areas. Need specialized resources?



Mastering the Roles of Supervision

URL 1:

Date Developed: August 2007. Source: New York City, Long Island, Lower Tri-County Public Health Training Center. Presenter(s): Unknown. Type: Online Course. Level: Intermediate Advanced. Length: 180 minutes.


This self-paced course provides an introduction to the Competing Values Framework (CVF) for leaders and supervisors. The course is divided into two modules. The first module introduces CVF and the various roles of a supervisor. The second module addresses the issue of skill mastery. Several interactive learning strategies are employed in order to help participants apply the material to their current work. This course helps participants to prioritize their roles as a supervisor, reflect on their skills and challenges, and develop an action plan for skill mastery and personal growth. The course also provides a robust resource list of websites, documents, and books.

Learning Objectives

• Describe the competing values framework.

• Identify the eight potentially conflicting roles played by supervisors.

• Prioritize roles most appropriate for a supervisor to employ given a situational challenge.

• Describe the five steps to mastery.

• Assess personal challenges, identify areas for further development and develop a plan for change.

• Describe the importance of self knowledge and assessment in understanding the impact of one's behavior on others.

Special Instructions

Registration in TRAIN is required. Enter course id (1018038) into “Search By Course ID” box. On the next page, click on the “Registration” tab and then on “Go to Step 2 of Registration.” Select the appropriate registration status button (on right) on this next screen and complete a quick registration form. Select “Enroll” (top of page) to launch the course.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.