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Managing and Motivating Effective Public Health Performance

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Date Developed: Unknown. Source: South Central Public Health Partnership. Presenter(s): W. Jack Duncan, PhD. Type: Video Course. Level: Intermediate. Length: 420 minutes.


This learning opportunity is divided into four video modules, and includes PowerPoint handouts as well as a quiz to complete. In the first module, the presenter defines management and the tasks, skills and roles of managers. Module 2 describes the “Mystical Reality of Leadership”: focusing on the four managerial cultures and the evolving views on leadership overtime. Dr. Duncan continues this lecture in Module 3, focusing on different aspects of authority and the leadership triad: knowledge, power and trust. Module 4 concludes with various theories of motivation.

Learning Objectives

Module I - What Management is and What Managers Do:

• Define what is meant by the term “management”.

• Discuss what is meant by the process or functional approach to management.

• Discuss what is meant by the “universality of management functions”.

• Discuss what is meant by the “transferability of management skills”.

• Describe how the skills required of managers changes as one moves up the organizational hierarchy.

• Discuss an approach to management that is based on the roles managers perform.

• Describe four “myths” of management.

Module II - The Mystical Reality of Leadership:

• Provide a definition of leadership.

• Discuss the trait and situational views of leadership.

• Describe why leadership is so critical to effective change management.

• Discuss the differences between leadership and management.

• Illustrate the essential aspects of the language of leadership.

Module III - The Mystical Reality of Leadership II:

• Describe the trust cycle in leadership.

• Define authority, power, accountability, and responsibility.

• Explain why it is important for authority, power, accountability, and responsibility to be equal.

• Describe the formal theory of authority.

• Describe the acceptance theory of authority.

Module IV - Theories of Motivation:

• Compare the needs theories of Maslow, Alderfer, and McClelland.

• Discuss the Two-Factor theory of motivation and explain why it involves job enrichment.

• Differentiate between horizontal and vertical loading in job enrichment.

• Describe why equity is important in considering human motivation.

• Discuss Operant Conditioning as a theory of motivation.

• Compare and contrast continuous and partial reinforcement schedules.

Special Instructions

Registration to the South Central Public Health Partnership is required. For new users it will take one weekday to receive an access email. If you are registered in TRAIN, login using that username and password. Click on “Course Offerings” and search for “Managing and Motivating Effective Public Health Performance.”

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.