Operationalizing Quality Improvement in Public Health

URL 1:

URL 2:

Date Developed: Unknown. Source: University of Minnesota School of Public Health. Presenter(s): William Riley, PhD. Type: Online Course. Level: Intermediate Advanced. Length: 90 minutes.


This online training module explains what quality improvement collaboration is, its importance in public health, and when to utilize it. Dr. Riley focuses on the model for improvement and how to write an AIM statement. Both process and outcome measures are covered as well as how to create a process map. Videos of working sessions attended by public health professionals seeking to apply quality improvement concepts and tools in their work groups are included. Questions and answers follow each of the speaker’s presentations. The module requires a pre and posttest to receive credit.

Learning Objectives

• Explain the meaning and importance of QI collaboration in public health.

• Describe the model for improvement in public health.

• Write an AIM statement.

• Establish both outcome and process measures for QI.

• Develop change strategies to achieve improvement in public health.

• Create a process map related to an actual public health issue.

• Identify and describe appropriate use for QI tools.

Special Instructions

Registration to the University of Minnesota School of Public Health is required.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $180,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.