Communication
Module 5.0: Overview
Communication is the verbal, nonverbal, and written sharing of information. The communication process consists of a sender who develops and presents the message and the receiver who works to understand the message. Communication involves both the message (what is being said) and the delivery method (how the message is presented). ). Health communication is vital for influencing behavior that can lead to improved health.
Skillful communication is the ability to convey information to and receive information from others effectively. It includes essential components of attentive listening and clarity in writing or speaking for a variety of audiences. Other forms of communication, such as body language and tone, are equally important. An understanding of the impact of culture, language, literacy level, and disability on communication between MCH professionals and the individuals, families, and populations that they serve is also important.
TEST YOUR KNOWLEDGE
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CHOOSE A MODULE
Each module below examines the competency as part of a learning process. You can use these modules sequentially or choose those of most relevance to your needs:
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