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5-Minute MCH: Module 5.0

5-Minute MCH: Module 5.0


Module 5.0: Overview

Communication is the verbal, nonverbal, and written sharing of information. The communication process consists of a sender who develops and presents the message and the receiver who works to understand the message. Communication involves both the message (what is being said) and the delivery method (how the message is presented). ). Health communication is vital for influencing behavior that can lead to improved health.

Skillful communication is the ability to convey information to and receive information from others effectively. It includes essential components of attentive listening and clarity in writing or speaking for a variety of audiences. Other forms of communication, such as body language and tone, are equally important. An understanding of the impact of culture, language, literacy level, and disability on communication between MCH professionals and the individuals, families, and populations that they serve is also important.


Please take a moment to tell us how you would rate your knowledge and skills in this competency by:

  • Taking this 2-Question Survey AND/OR
  • Taking the comprehensive online Self-Assessment to more thoroughly identify your strengths and areas for growth.


Each module below examines the competency as part of a learning process. You can use these modules sequentially or choose those of most relevance to your needs:

If you experience any technical difficulties with any page in the 5-Minute MCH Program, please email us.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UE8MC25742; MCH Navigator for $225,000/year. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.